Lead Specialist, Federal ServiceNow Architect

KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice.

Responsibilities:

• Define at an architectural and design level of detail, technical solutions aligned with our client's business problems
• Assist with scope definition and level of effort estimation
• Maintain expert knowledge of the Service Now platform and products
• Serve as a project, work stream, or technical lead on KPMG Service Now engagements and design, document, and communicate solution design(s) aligning to desired Business outcomes
• Assist with performing configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of Service Now, as required
• Work in conjunction with Project Team(s) to assist with technical activities providing guidance, recommendations, quality assurance, and leadership throughout the development lifecycle

Qualifications:

• A minimum of five years of ITSM or Service Now Development experience; U.S. Federal government consulting experience preferred
• Bachelor's degree from an accredited college/university
• Experience in a Professional Services environment engaging with executive stakeholders, solution architects and extended program teams
• Superior verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels and is self-motivated / self-directed – capable of multi-tasking and accepting change both in tasks and schedule
• Ability to delegate work and coordinate team tasking and activities and proven experience in business analysis, requirements gathering, and designing and implementing solutions on the Service Now platform
• Experience with the ITSM processes or in the following functional areas: CSM, HR, Sec Ops, ITOM, ITBM and a fundamental understanding of the key technologies relevant to the Service Now integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
• Experience with scripting in the Service Now platform using JavaScript:
  Business Rules, Client Scripts, UI Actions, UI Pages, etc. and with user interface (UI) technologies including: HTML, CSS, and Angular JS
• Ability to travel as required to support firm engagements
• Applicant must possess or be eligible for a U.S. Government Secret clearance