Senior Manager, Privacy Compliance & Risk Advisor

* Actively follow privacy trends, including the development of new privacy laws and emerging privacy risks domestically and internationally;
* Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, GDPR, FFIEC guidance, CCPA, CA SB1, COPPA;
* Provide guidance, advice and effective challenge on privacy risks of business initiatives and changes and support business lines through various interactions and forum engagements;
* Consult with legal counsel and other subject matter experts as necessary to address privacy compliance matters;
* Map legal and regulatory requirements to business processes and activities;
* Actively follow emerging privacy trends, including the development of new privacy laws and emerging privacy risks.
* Advise business lines on application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;
* Engage with compliance testing and others within the department to advise on privacy compliance matters;
Review privacy-related complaints from lines of business and advise on remediation;
* Prepare and participate in reporting on privacy compliance activities; and
* Travel to various Capital One locations as necessary.
* Clear results orientation and focus on achieving both short and long term goals;
* A proven track record of supporting and working across business lines and functions and with a senior management team;
* Ability to navigate “white space” or ambiguous situations to drive and execute an agenda in a fluid environment;
* Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;
* Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills;
* Strong judgment, integrity, and discretion in handling highly sensitive issues;
* Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;
* Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;
* Strong project management, process management, and organizational skills;
* A collaborative, energetic, solution-oriented, and innovative leadership style;
* Ability to balance operating independently with appropriate escalation and interaction with senior leadership;
* Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the compliance department; and
* Understanding of key regulatory and audit requirements and three lines of defense risk management framework.
* Bachelor’s Degree or military experience
* At least 5 years of experience in privacy, compliance, risk management, legal or audit
* At least 7 years of experience supporting, partnering or interacting with internal business clients
* Master’s or Juris Doctor Degree.
* 10+ years of experience in privacy, compliance, risk management, legal or audit.
* CIPP (Certified International Privacy Professional) certification, CRCM (Certified Regulatory Compliance Manager) certification, or AIGP (Certified AI Governance Professional).Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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