Director, Learning & Development

Overview

Director of Talent Development
At Claritev, we pride ourselves on being a dynamic team of innovative professionals united by purpose. Our mission is clear: to bend the cost curve in healthcare for all.
We Live Our BEST Values Every Day

• Bold with Purpose - We innovate with thoughtful intent, taking smart risks that elevate us beyond the status quo to drive growth and transformation in healthcare.
• Excellence in Action - We create health clarity and deliver high-quality results for our clients and each other, taking pride in every step of execution.
• Stronger as a Team - We broaden our aperture and grow together through collaboration across borders and diverse perspectives, empowering each other to illuminate our collective potential.
• Take on Ownership - We lead with accountability, driving meaningful outcomes through trust and transparency.

Be part of our amazing transformational journey as we optimize opportunities to become a leading voice in technology, data, and innovation for healthcare.

The Director of Talent Development is a strategic leader responsible for designing and executing enterprise-wide learning and development strategies that accelerate leadership capability and associate growth. This role drives the creation of scalable, innovative programs that build critical competencies, foster engagement, and enable business transformation. The Director partners with senior leaders to align talent development initiatives with organizational priorities, ensuring measurable impact on performance, retention, and culture.

• Talent & Leadership Strategy - Define and execute a comprehensive leadership talent development strategy aligned with organizational goals, leadership pipeline, and future skill needs.
• Design and deliver leadership programs (e.g. emerging leaders, new managers, senior leadership solutions) using modern, scalable, and inclusive learning methods.
• Ensure compliance with regulatory standards.

• Business Alignment & Partnerships - Build strong partnerships with business and Talent leaders to identify capability needs and support initiatives, acquisitions, and integrations.
• Provide consultative expertise in strategic views of needs analysis, solution design, and performance improvement.

• Performance Measurement & Continuous Improvement - Establish metrics and evaluation frameworks to measure program effectiveness, ROI, and business impact.
• Use data-driven insights to enhance learning solutions and employee experience.

• Operational and Team Excellence - Lead, coach, and develop a high-performing team while fostering a culture of innovation, collaboration, and accountability.
• Manage vendor relationships and Leadership Dev budget to optimize resources and deliver cost-effective solutions without compromising quality.

• Bachelor's degree in education, Organizational Development, HR, Business, or related field.
• 10+ years of progressive experience in talent development, leadership development, or organizational effectiveness.
• Proven track record of designing and implementing enterprise-wide leadership and associate development programs.
• Experience in healthcare or managed care is preferred.
• Expertise adult learning principles, leadership development frameworks, and competency modeling.
• Strong business acumen with the ability to link learning strategies to organizational performance.
• Proficiency in digital learning platforms, e-learning design, and emerging technologies.
• Exceptional stakeholder management, facilitation, and communication skills.
• Ability to lead and inspire teams, manage complex projects, and deliver measurable outcomes.

• Strategic Thinking
• Influencing & Relationship Building
• Data-Driven Decision Making
• Innovation & Continuous Improvement
• Inclusive Leadership

• Increase in leadership pipeline readiness (measured by internal promotion rates and bench strength).
• Improvement in employee engagement scores related to development opportunities.
• Achievement of targeted program participation and completion rates.
• Positive ROI on learning investments demonstrated through performance improvement and retention.
• Reduction in…