Principal Project Manager

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

Do you have a passion for technology, influencing at all levels, and leading change for the better? If so, we have an exciting opportunity as a Principal Project Manager within the Portfolio Operations team in Associate Experience Technology (AXT) at Capital One.

The Portfolio Operations team is responsible for driving adoption of an operating model that addresses our planning, prioritization and delivery process needs.

• Lead Key Meetings:
  Run the Weekly AXT Intent Council meetings to review progress, solve problems, and keep projects visible to the team.
• Review and Approve Work:
  Manage the intake process for ETB initiatives. You will verify that the work is scoped correctly and that the division has the resources to accept it.
• Manage Risks:
  Monitor the health of projects across different teams. If a project is off-track or likely to miss a deadline, you are responsible for identifying the issue and reporting it to leadership immediately.

• Maintain Jira Systems:
  Manage the structure of our projects in Jira. This includes organizing complex data, and setting up project hierarchies.
• Ensure Data Accuracy:
  Regularly audit project data to fix errors and remove duplicates. You will ensure that the reports leadership uses are based on clean, accurate information.
• Process Workflows:
  Handle the distribution of large work updates (bulk uploads) and manage changes to project scope, ensuring standard procedures are followed quickly and correctly.

• Coordinate Between Teams:
  Act as the main point of contact between the AXT division and central enterprise groups.
• Keep Stakeholders Informed:
  Write and send the monthly newsletter and other team announcements. You are responsible for making sure everyone knows about upcoming deadlines, project changes, and key milestones.

• A Data-Driven Problem Solver:
  You value accuracy above all else. You are comfortable analyzing datasets to find the "truth" about project health, ensuring that every decision leadership makes is based on clean, verified information.
• A Technical Operations Expert:
  You don't just use project management tools; you master them. You have deep proficiency in systems like Jira and understand how to structure project hierarchies, manage bulk data, and maintain a "clean system" that accurately reflects reality.
• A Disciplined Process Leader:
  You understand that great results come from consistent execution. You are rigorous about following governance standards and risk management procedures, ensuring that the division remains compliant and no critical deadline is ever missed.
• A Clear and Confident Communicator:
  You can translate complex project updates into simple, actionable language. Whether you are leading a meeting or writing a newsletter, you know how to cut through the noise to ensure stakeholders understand exactly what is required of them.
• A Collaborative Bridge-Builder:
  You thrive in a connected environment. You act as the link between your division and the wider enterprise, capable of building strong relationships with diverse teams to drive alignment on shared goals.

• Bachelor’s Degree or Military experience
• At least 5 Years Project Management experience

• Masters / MBA degree
• 6+ years of Project Management experience
• PMP, Lean, Agile or Six Sigma certification
• Strong communication and collaboration skills
• Strong problem solving and influencing skills
• Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN,…