IT Program Manager

Position Summary

The Business Application (AS/400) Replatforming Program Manager will provide leadership and Program/Project Management services for the Business Application (AS/400) Replatform program. This will be a large, complex program that crosses most of the verticals and departments within both IT and the business. The best candidate will have the ability to work at executive levels, preferably with experience in leading large application development organizations as a senior leader.

They will also have experience in leading large application development programs, including defining and implementing the program structure, leading the communication/governance, and leading workstream Project Managers in the overall effective execution of the program components. This candidate will have strong leadership skills, including the ability to drive to results and accountability, excellent communication skills, both executive and project level, and the ability to effectively manage and resolve critical issues and risks that may inhibit the effective, on time delivery of project and program deliverables.

• The IT Program Manager will oversee multiple programs/projects and initiatives of varying sizes and complexities.
• Key areas of focus will be on project initiation, interdependencies between programs/projects, executive communication, mitigating program level risks and issues, and ensuring execution is effectively managed throughout the lifecycle.
• We expect that the successful candidate will have both program management and senior project management experience and that they can execute a large complex program with multiple work streams and deliverables.

• Implement and manage the overall program governance structure.
• Implement and manage the overall program communication plan.
• Implement and manage the overall program risk and issues management structure.
• Implement and manage program and project scope and change management.
• Implement and manage other program administrative components such as resource plans, budget, etc.
• Lead regular status checkpoints and develop and publish regular program health reports and communications.
• Lead cross-organization meetings and status updates, including executive updates.
• Provide leadership and mentorship to other Program resources.
• Partner with workstream Project Managers to develop and manage workstream project plans and structures, including mapping and managing cross-project dependencies.
• Effectively identify and manage risks and issues, early warning signs and impacts and facilitate mitigation decisions.
• Provide cross-dependency visibility and health tracking.
• Establish scope and change management.

• Minimum of 10 years of experience in large project management experience.
• Experience in implementing packaged or custom ERP/MRP solutions in the Retail industry.
• Proven experience in effectively establishing, leading, and delivering large programs or project management offices.
• Proven history of successful leadership of IT and business facing programs implementing large application development and/or replatform efforts.
• Demonstrated understanding of technology, especially at the strategic and architectural level.
• Strong communication skills, both oral and written, including presentation skills.
• Expertise with Project management tools and methods, including Jira, Service Now, and Smartsheets.
• Experience in both Hybrid and Agile methodologies.