Ops​/Program Management Senior; Hybrid - in Office

At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make home ownership and rental housing more accessible and affordable across the nation.

Are you passionate about change management? Do you have a proven history of applying scalable change management and program management principles to division-wide human capital initiatives with enterprise-wide impact? If so, we want you to join our Human Resources Division as an Operations Change/Program Management Senior.

We are seeking someone with a broad understanding of both program/project management and change management principles as well as strong program, project, and change management experience. You should be highly organized, driven to deliver results, skilled at influencing without authority, and adept at managing competing priorities in an evolving environment.

Areas of Focus include:

• Program Management: Engage directly with department leadership and subject matter experts to guide and align the division's portfolio of programs, projects and initiatives and the achievement of business outcomes collectively. Engage directly with partners and stakeholders to ensure the success of each individual project and the collective achievement of strategic priorities and business outcomes.
• Change Management: Develop a scalable change management framework using best practices that includes processes for determining business requirements and level of change impact by audience. Collaborate with partners to build change management plans to address communication needs, ensure user acceptance, minimize resistance, mitigate risk, assess implementation readiness and improve adoption to reinforce plans to operationalize change. Engage directly with leaders in fulfilling the role of change sponsor and support project teams in incorporating change management activities into project plans.
  
  Define and develop metrics to measure the performance of change management initiatives, collaborating to build comprehensive reporting of outcomes.
• Partner Relationship Management: Build and foster collaborative relationships with key partners, working effectively at multiple levels within the division and influencing without authority. Coordinate multiple project managers who support multiple high-priority projects concurrently throughout the division. Provide coaching support as needed, partnering with all team members, including end users, managers, senior leaders, and executives.
• Communications: Synthesize and summarize complex topics into streamlined and clear project and change management plans and briefings to a variety of audiences.

• College Degree or equivalent experience;
  Prosci and PMP certifications preferred
• Typically has 5 - 7 years related experience
• Demonstrated proficiency in change management and experience in applying scalable change management framework to projects and initiatives
• Experience in program management and project management
• Demonstrated proficiency in project management software (Asana preferred)
• Experience in process improvement preferred
• Ability to distill information into engaging and impactful presentations for all audiences
• Proven track record of presenting to various stakeholders displaying poise under pressure and inspiring others to get results
• Excellent written and verbal communication skills
• Detail oriented and strong organizational skills
• Demonstrated expertise in Power Point
• Strong quantitative and analytic skills and demonstrated experience in influencing without authority
• Experience in providing resolutions to an extensive range of complicated problems providing innovative, detailed, and practicable solutions

Our priority is to attract, retain and grow talent for today and tomorrow. We achieve this goal by creating and leading the best employee experience differentiating Freddie Mac as an employer of choice. HR is composed of a variety of functional areas all focused on supporting Freddie Mac employees to be at their best. Our team includes experts in talent acquisition, compensation and benefits, learning and development, and career mobility - as well as technical services such as HR technology and workplace analytics.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.