Principal Associate, eHR Strategic Operations

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people.

We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

• Executive Governance & Decision Support:
  Drive the "operating rhythm" of our Enterprise HR leadership team. You will design agendas for executive meetings that drive outcomes, not just updates, ensuring transparency and accelerated decision-making.
• Strategy Architecture:
  Support the drafting and evolution of our multi-year HR strategy. You won t just track the roadmap; you’ll help build it, ensuring alignment across the enterprise.
• Organizational Health & Reporting:
  Define and own the metrics that matter. You’ll manage reporting on key objectives and org health, providing the data-driven insights our leaders need to pivot or persevere.
• High-Stakes Communications:
  Draft communications for executive forums, from high-stakes framing and pre-reads to the synthesis of complex discussions into actionable outcomes. You will bridge the gap between high-level strategy and the enterprise-wide execution of our HR objectives.
• Culture Advocacy:
  Act as a culture-carrier. You will help design initiatives that foster engagement and high performance within the Strategic Operations team and the broader HR org.

• A Strategic Problem Solver:
  You can take a messy, ambiguous problem and break it down into a structured workstream. You think three steps ahead of the current meeting.
• An Operations Leader:
  You don t just follow processes; you build them. You have a proven track record of managing complex, cross-functional initiatives in a fast-paced environment.
• Executive Ready:
  You are comfortable presenting to and influencing senior leaders. You know how to "manage up" effectively and provide courageous feedback when necessary.
• Growth-Oriented:
  You are currently a high-performing Manager with the ambition and "owner" mindset to move forward on your career journey.

• Bachelor’s Degree or Military experience
• At least 3 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role or combination
• At least 1 year of experience in roadmap alignment, governance structures, and change management
• At least 3 years experience working in a matrixed environment

• Exceptional writing and visual storytelling skills
• Highly organized with great attention to detail
• At least 6 years of Project Management experience
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Salaries and eligibility for incentives vary by location.

McLean, VA: $120,800 - $137,900 for Principal Project Manager

Richmond, VA: $109,900 - $125,400 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.

This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or…