Sr. Risk Manager for Enterprise Program Governance

Sr. Risk Manager – Enterprise Program Governance

Capital One’s Enterprise Risk Management (ERM) Team has responsibility for helping the overall organization identify, manage, and mitigate key risks that may keep the company from achieving its strategic objectives. ERM is currently seeking a Senior (Sr.) Risk Manager who will manage implementation and enhancement projects across a diverse set of initiatives, with a broad range of complexity and scale.

This role requires excellent communication and interpersonal skills, a passion for quality assurance, strong attention to detail, and a desire to help the enterprise appropriately manage the change risk associated with large-scale project execution. In addition, very strong communication and partnership skills are essential for engaging with key stakeholders to manage, inform, and influence outcomes.

• Lead Standard Adherence activities for large programs – document outputs and communicate results with program leaders and stakeholders.
• Perform effective challenge over large programs with strong critical thinking and negotiation skills, challenging assumptions about project health and timelines.
• Lead program Governance Evaluations – document outputs and communicate results with program leaders and stakeholders.
• Lead documentation requests with audit and/or external regulators on matters related to change governance.
• Identify the root causes of recurring project failures across the enterprise to determine if issues come from poor planning, lack of resources, or weak governance.
• Streamline and modernize the change governance framework by leveraging automation and AI tools to reduce administrative burden and speed up risk identification.
• Partner cross-functionally in larger efforts, to provide strategic and tactical thought partnership to effectively drive project delivery.
• Build relationships and collaborate with key stakeholders to ensure delivery of commitments.
• Drive continuous improvements to the ERM program to increase operational efficiency, reduce execution risk, and make board reporting more impactful.
• Bring clarity to ambiguous situations, analyze incomplete project data, isolate true risk factors, and recommend clear next steps.

• Bachelor’s Degree or equivalent military experience.
• At least 4 years of process management, risk management, audit or change management experience.
• At least 3 years of project management experience.
• At least 3 years of experience in modernizing governance frameworks, including streamlining workflows and adopting digital tools or AI to improve risk oversight.
• At least 2 years of experience using project management tools (RAID, Waterfall, Agile).
• At least 2 years of experience using Google or Microsoft Office Suite.

• Project Management Professional (PMP) certification, Scrum Master certification, Lean Six Sigma certification or Internal Auditor certification.
• 2+ years of experience in the financial industry.
• 2+ years of experience in the consulting industry.

This role is not eligible for employment authorization sponsorship.

Salary ranges (annual) by location:

• Chicago, IL – $161,500 – $184,300
• McLean, VA – $177,700 – $202,800
• Richmond, VA – $161,500 – $184,300
• Riverwoods, IL – $161,500 – $184,300

Eligible for performance-based incentive compensation, including cash bonus(es) and/or long-term incentives.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace and will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.