Director, Business Analyst

As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world‑class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Capital One’s Card Risk organization serves a critical role in helping the organization to identify, mitigate, and manage risks. The members of the Card Risk organization serve as strategic advisors to the lines of business – helping them to remain well‑managed and supporting their continued growth, innovation, and success.

As a Director on the Chief of Staff team, you will be responsible for leading high‑impact strategic initiatives and acting as a force multiplier in supporting the executive leadership team, enabling leaders to execute strategic work while ensuring operational rigor. You will be accountable for overseeing high‑priority strategic projects, shaping the workforce strategy, managing the budget, and developing executive‑ready communications and presentations.

• Go deep into the organization to really understand the business
• Work directly with the senior leadership team
• Lead key and impactful horizontal initiatives
• Have personal impact on the culture and engagement of the 500+ associates within the organization
• Work with many diverse areas of the business

• Strategic leadership:
  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
• Leadership:
  May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
• Product:
  Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics
• Execution:
  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Partnership:
  Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
• Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
• Strong business judgment, leadership and integrity:
  They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Solid people leadership experience:
  Ability to build and leverage the capabilities of a high‑performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
• Strong executive communication skills:
  Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

• Bachelor’s Degree
• At least 4 years of experience performing quantitative analysis
• At least 4 years of experience performing qualitative analysis
• At least 2 years of experience performing people management
• At least 2 years of experience performing project management

• Master’s Degree
• 2+ years of experience in financial services
• 1+ year of experience in consulting

Capital…