Director, Chief of Staff; Marketing Technology

Responsibilities

• In partnership with key stakeholders, lead the development and implementation of short and long-term strategic programs for the organization
• Deeply understand prioritization and delivery roadmap, helping to identify cross-tower dependencies to proactively manage impediments
• Work to influence matrixed stakeholder teams to move the organization forward in a well-integrated manner
• Lead the effort to drive organizational processes that enable success
• Partner with communications resources to enhance our organizational brand, highlighting the impact of our strategic initiatives
• As new projects arise, work with leadership to determine feasibility, project and implementation plan
• Champion unpopular ideas, even with more senior leaders
• Able to get up to speed quickly on key topics and navigate the organization
• Drive organizational change and operational excellence
• Serve as a trusted advisor with stakeholders and leaders across the enterprise
• Regularly use strong business judgment, influencing skills, leadership and integrity
• Inspire an organization of open exchange and collaboration
• Leverage strong facilitation, negotiation and mediation skills
• Employ both meticulous organizational skills and follow-through
• Work with little direction on complicated, sensitive assignments

• Bachelor’s degree
• At least 7 years of experience in Project Management, Process Management, or Program Management
• At least 5 years of people management experience

• 5+ years of experience in strategy development
• 5+ years of experience in budgeting and labor strategy
• 6+ years of experience driving organizational change and operational excellence
• 3+ years of experience partnering with engineering and product teams

McLean, VA: $230,400 - $263,000 for Director, Chief of Staff
New York, NY: $251,400 - $286,900 for Director, Chief of Staff
Richmond, VA: $209,500 - $239,100 for Director, Chief of Staff

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability, veteran) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws, including local and city regulations concerning background inquiries. If you require an accommodation for job application or interview, please contact Capital One Recruiting at or email Recruitin All information you provide will be kept confidential and used only to provide reasonable accommodations.