Small Business Bank - Senior Manager, Project Manager
Listed on 2026-07-31
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Management
Project & Program Management, Risk Manager/Analyst, IT Project Manager, Operations Management
Small Business Bank - Senior Manager, Project Manager
At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head.
In the Small Business Bank, our customers are the lifeblood of the US economy, making up 99% of businesses in the US and accounting for 44% of the country's GDP. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do.
We are looking for a Senior Manager, Project Manager to join our Small Business Bank team at Capital One. In this role, you will be responsible for managing projects that improve business efficiency and drive results. You will deliver flawlessly executed standards and controls for critical business projects in a well-managed way. Your role will be equal parts coach, visionary, and problem solver, and you will be responsible for leading a high-impact team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value while knocking down all the things that slow us down.
General Responsibilities:- Quickly putting structure into place to manage priorities in a dynamic environment
- Partnering cross-functionally to effectively drive delivery of moderate to large complex projects, leveraging strong problem solving and influencing skills
- Providing strategic and tactical thought partnership and revising needs to meet changing requirements
- Ensuring projects are delivered on time and are being documented appropriately to mitigate risk
- Interacting and communicating with key stakeholders at all levels across the company to manage projects and expectations
- Driving process improvements aligned with desired customer outcomes while providing expertise on processes when representing the department
- Designing and producing metrics used to measure efficiency and effectiveness
- Analyzing, identifying, and mitigating data issues
- Driving the creation of data tools to monitor performance and identify areas for improvement
- Bachelor’s Degree or Military Experience
- At least 5 years of Project Management experience
- At least 2 years of Process Management experience
- At least 7 years of Project Management experience
- At least 3 years of Process Management experience
- PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise-wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
McLean, VA: $177,700 - $202,800 for Sr Manager, Project Management
Richmond, VA: $161,500 - $184,300 for Sr Manager, Project Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local…
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