Director, Chief of Staff
Listed on 2026-08-10
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Management
Change Management, Project & Program Management, Operations Management, Corporate Strategy -
Business
Change Management, Operations Management, Corporate Strategy
Director, Chief Of Staff
The ideal candidate will have an exceptional track record of building strong business partnerships, demonstrated success in critical thinking and problem solving, experience with complex analysis, and ability to balance critical priorities across a wide range of responsibilities. The Chief of Staff should have experience in developing executive-ready presentations and telling a compelling story through data.
The successful candidate will:
- Lead the development and implementation of short and long term strategic programs for the organization in partnership with key stakeholders
- Deeply understand prioritization and delivery roadmap, helping to identify cross-tower dependencies to proactively manage impediments
- Influence matrixed stakeholder teams to move the organization forward in a well-integrated manner
- Drive organizational processes that enable success
- Partner with communications resources to enhance our organizational brand, highlighting the impact of our strategic initiatives
- Work with leadership to determine feasibility, project and implementation plan as new projects arise
- Champion unpopular ideas, even with more senior leaders
- Get up to speed quickly on key topics and navigate the organization
- Drive organizational change and operational excellence
- Serve as a trusted advisor with stakeholders and leaders across the enterprise
- Regularly use strong business judgment, influencing skills, leadership and integrity
- Inspire an organization of open-exchange and collaboration
- Leverage strong facilitation, negotiation and mediation skills
- Employ meticulous organizational skills and follow-through
- Work with little direction on complicated, sensitive assignments
Basic qualifications:
- Bachelor's degree
- At least 7 years of experience in Project Management, Process Management, or Program Management
- At least 5 years of people management experience
Preferred qualifications:
- 5+ years of experience in strategy development
- 5+ years of experience in budgeting and labor strategy
- 6+ years of experience driving organizational change and operational excellence
- 3+ years of experience partnering with engineering and product teams
Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location:
McLean, VA: $230,400 - $263,000 for Director, Chief of Staff
Richmond, VA: $209,500 - $239,100 for Director, Chief of Staff
Candidates hired to work in other locations will be subject to the pay range associated with that location.
This role is eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to non-discrimination in compliance with applicable federal, state, and local laws.
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