Senior Product Manager: Workforce Scheduling & Forecasting
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-08-31
Listing for:
Capital One
Full Time
position Listed on 2026-08-31
Job specializations:
-
Management
Operations Management, Project & Program Management -
Business
Operations Management
Job Description & How to Apply Below
Capital One in McLean, VA seeks a Senior Manager, Product Management to own the end-to-end Workforce Management toolkit. You will lead a PM team responsible for forecasting, capacity planning, schedule generation, and real-time operations, balancing strategy with engineering tradeoffs.
This hands-on leadership role requires strong collaboration with Tech Leads, vendors, and cross-functional partners to deliver reliable, scalable solutions that improve agent experience and customer outcomes while
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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