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Network Resilience Director, Crisis Management
Job in
McLean, Fairfax County, Virginia, USA
Listed on 2026-09-03
Listing for:
Capital One National Association
Full Time
position Listed on 2026-09-03
Job specializations:
-
Management
Project & Program Management, Risk Manager/Analyst, Emergency Crisis Mgmt / Disaster Relief, Business Continuity
Job Description & How to Apply Below
Capital One is seeking a Senior Director, Crisis Management in McLean, VA to own readiness and response for network-wide disruptions across the global payment network. You will lead crisis playbooks and coordinate with Issuers, Acquirers, processors, and merchants to ensure resilience and rapid recovery.
Responsibilities include directing crisis teams, monitoring response thresholds, and partnering with engineering and product teams to drive improvements in operational resilience.
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