Public Relations Account Manager; B2B Cybersecurity

This role requires B2B tech communications agency experience, specifically in cybersecurity. If you’ve worked with cybersecurity brands and know how to translate complex topics into compelling stories, we’d love to hear from you!

You’re the day-to-day client contact

• You anticipate client needs
• You ensure account goals are met
• You stay on top of trends and issues relevant to clients and their industries and make recommendations to proactively leverage the information
• You manage/mentor account coordinators, account executives and senior account executives
• You’re focused on maximizing results for your clients
• You demonstrate curiosity and initiative in technology, digital media, marketing, and creative
• You are a proactive and positive driver of the agency’s culture, image, and brand

You’re developing domain expertise critical to the practice that drives strategy for both existing clients and new business prospects

• You’re able to manage smaller accounts or large programs within bigger accounts with little oversight from the senior team and you meet or exceed all deadlines
• You’re the day-to-day contact for clients on your accounts, you’ve built a strong foundation of trust with them and they see you as an expert in your field
• You effectively drive internal team meetings and client meetings
• You play a strong role in annual, quarterly, and monthly client planning meetings
• You ensure both monthly and long-term goals are set and met for all accounts
• You’re always looking for ways to show value, give meaningful counsel and demonstrate creativity to your clients; you strive to do more than is required or expected in your role; without being asked, you do things for clients and teams that help drive campaigns or programs forward
• You’re able to connect the dots across a client’s programs and campaigns, and you’re starting to think a few steps ahead of the client and beyond what they have asked of us
• You look for ways to think bigger and integrate interdisciplinary ideas (marketing, media, content, social, influencer) where it will advance the client’s goals and play the client-facing role while working behind the scenes with other team members
• You stay on top of industry trends pertinent to the client’s industry and provide insightful recommendations on how to proactively leverage the information
• You proactively and consistently bring new ideas to the table — for clients and/or internal teams or committees
• You’re vocal in internal meetings and internal communications, sharing ideas across your client channels as well as agency channels

• You’re becoming a strong mentor/coach and oversee the work of each person on your account teams to ensure client goals are met
• You’re able to manage team members, helping them identify and monitor goals that will further their career
• You provide direct, constructive feedback and coaching to teammates; you’re able to communicate about difficult topics in a diplomatic and respectful way
• You play a strong role in the recruiting process, ensure the success of hires, and help provide a smooth and successful onboarding experience

• You play an instrumental role in driving media relations campaigns that shape clients’ reputations and help them achieve their business objectives
• You have very strong media relations skills and a real passion for coverage; you also have established media relationships
• You work closely with the team to maximize media attention for key announcements and proactive campaigns
• You help both our internal team and clients brainstorm new ideas to effectively drive coverage
• You’re learning how to handle crisis media issues and manage through challenges
• You oversee…