Manager, Card Executive Communications

Responsibilities

• Develop and implement a communications strategy that builds your leader’s brand internally and brings their organization and Card narratives to life.
• Be a creative storyteller who curates engaging experiences including leadership gatherings, all‑employee meetings, digital/video storytelling and special events.
• Serve as a strategic partner to other executive communicators and chiefs of staff to plan and prepare effective, thoughtful, and engaging internal communications that educate, inform, connect with, and inspire leaders and employees.
• Lead change management communications in support of the business.
• Draft leader talking points and review presentations.
• Provide counsel on communicating business strategy, elevating leadership profiles, managing issues, and implementing corporate initiatives.
• Evaluate performance for communications based on real‑time metrics and other leading key performance indicators; recommend refinements to communications strategies, messaging, and new feedback mechanisms, as needed, based on ongoing assessments.
• Partner with and influence internal partners as needed in the best interests of the business and its employees.

• Bachelor's Degree or military experience
• At least 5 years of experience in developing and implementing integrated communication strategies
• Strong business acumen, customer‑orientation and proven track record of collaborative work relationships.
• Great judgment with the ability to work with a high level of autonomy.
• Excellent writing and story‑telling skills.
• The ability to distill complex content into clear, concise, and engaging communications.
• Experience managing issues, crisis communications, and organizational change communications.
• Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on‑time.
• Highly motivated – an eagerness to learn and become an expert on the business to better inform your communications strategy and deliverables.

• Bachelor's Degree
• military experience