Marketing & Communications Associate II (Single Family

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

If you are eager to play a role in creating and delivering rich content and best in class service for a sales-driven organization, this opportunity may be right for you. Our Strategic Operations group within the Single-Family Seller Engagement team is seeking an energetic, motivated and endlessly curious individual, looking to launch a communications career in financial services and the mortgage industry.

The Associate II role provides a unique and exciting opportunity to support communications for both Single-Family policies and technology.

At Freddie Mac, our mission is to provide liquidity, stability and affordability to the U.S. housing market. You will be part of a team helping to Make Home Possible for more families across the nation.

Our team is a group of experienced communicators responsible for creating awareness and understanding for policy updates and tool enhancements and helping support the adoption of these changes.

We collaborate to ensure alignment with business priorities and deliver with excellence. We do this by:

• Delivering customized communications to help our customers do business with us.
• Ensuring work products support a positive customer experience through clarity and transparency.
• Building team knowledge and understanding of the Single-Family business and its mortgage solutions.
• Providing team members with direct learning opportunities in communication planning- including content development, messaging strategy, as well as defining audience and segment opportunities.
• Fostering an inclusive environment which promotes active engagement, intellectual curiosity and skill development to support timely and appropriate communications execution.

• Interact with subject matter experts and product owners for certain tools and policy topics to understand business needs and identify opportunities or challenges that can be supported with communication solutions.
• Develop communications plans that will include tactics and messaging for internal and external audiences.
• Write a variety of content formats including email, release notes, web copy, social media, talking points and FAQs, PowerPoint presentations
• Work with cross-functional teams and manage the timely execution of internal and external communication tactics
• Apply communications principles and concepts while utilizing Freddie Mac AI and ML-sanction applications to distill and transform complex information into consumable content.
• With ample guidance, strive for optimization when developing communication solutions to support business needs

• 1-3 years relevant experience
• Bachelors degree or equivalent experience
• Proficiency with Microsoft Office Suite
• Exceptional writing skills
• Well-versed with communications principles and best practices
• Keen attention to detail
• Familiar with the use of AI, including Co Pilot
• Understanding of social media for business marketing
• Enthusiastic, can-do attitude

• Knowledge of the primary or secondary mortgage market.
• Knowledge of Share Point
• Project management

• Insatiable appetite for learning
• Comfortable with shifting priorities and tight deadlines
• Excellent collaborator
• Strong verbal communications and presentation skills
• Superb networking skills to build and nurture critical relationships
• Self-starting and can work with ambiguity

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with Los Angeles County Fair Chance Ordinance for Employers and California Fair Chance Act.

Time-type:

Full timeFLSA Status:

Non-Exempt

Freddie Mac offers a…