End User Engagement Communications Program Support

What You Will Do

A career within Guidehouse Health will provide you with the opportunity to help our clients transform care delivery and health care operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers and commercial health care enterprises, to plan and drive change that enables best-in-class outcomes.

Operational Effectiveness Consulting

Up to 10%

Ability to Obtain Public Trust

A career within Guidehouse Health will provide you with the opportunity to help our clients transform care delivery and health care operations. We focus on the operations and performance of mission-oriented agencies, academic medical centers and commercial health care enterprises, to plan and drive change that enables best-in-class outcomes.

• Working with client executives and organization leadership on communication plans and engagement strategies and developing strategic communications products to support them
• Collaborating with staff across work streams to support the client and project team in the development and implementation of transformational strategic communications
• Independently partnering with client executives to develop trusting relationships across the engagement team
• Creating and managing communications content that will proactively engage national program employee stakeholders and external audiences, including:
• Web content
• Blogs
• Emails
• General one-pagers
• Awareness campaign materials
• Key messages and talking points
• Plan, coordinate, produce, review and edit content for client publication
• Identifying and mitigating project risks around scope, schedule, budget and quality, effectively escalating to engagement leadership
• Developing strategies to solve complex clinical, technical and operational strategies for our health care clients
• Actively supporting business development activities to help identify, research and pursue opportunities for new or existing clients
• Contributing to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives
• Training, mentoring and leading staff, both within engagement as well as internal development

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse Minimum of a bachelor's degree
• Minimum of THREE (3) years of relevant post-graduation work experience
• Minimum three years of management consulting experience in federal or health care sector(s)
• Minimum of three years of experience in strategic communications
• Excellent communication skills across all levels of business, both written and verbal
• Excellent project and team management skills across multi-disciplinary functional areas
• Due to contract requirements, US Citizenship restrictions apply
• Currently reside in the contiguous United States

• Familiarity with the AP Stylebook
• Familiarity with Federal Plain Language Guidelines
• Familiarity with Federal 508 Accessibility Requirements
• Experience:
• Working with graphic designers and client branding
• Building complex analytic models to enable strategic decision making
• Partnering with executives on talking points, media engagement and crisis management
• Experience in strategic communications, including an understanding and working knowledge of:
• Campaign management and coordination
• Crisis communications
• Change management
• Health care
• Transformation communication
• Ability to:
• Take complex concepts, create clear and concise copy, and adjust messaging according to internal or external stakeholders and audiences
• Adapt quickly to a complex culture and develop successful professional relationships with key stakeholders
• Organizational and project management skills, with the ability to lead and collaborate with medium-to-large cross-functional client teams and effectively prioritize time and resources
• Preferred, but not required:
• Experience working in VA or DOD
• Military background
• Health care nonprofit or commercial communications background

The annual salary range for this position is $98,000.00-$.…