Principal Associate, Issues & Crisis Communications

{“description”: “Principal Associate, Issues & Crisis Communications

Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement.

Through our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a more perfect future.

The full-spectrum Capital One Global Enterprise Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels.

We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Global Enterprise Affairs, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One.

We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential.

As a Principal Associate on the Global Enterprise Communications team, you will focus on the execution of communication programs that align with Capital One’s brand strategy and business goals. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key stakeholders.

• Assist in the development and execution of communication campaigns under the guidance of senior team members
• Collaborate with internal and external stakeholders to execute program elements
• Stay informed about industry trends to inform and enhance communication strategies
• Support issues and incident response across designated focus areas, consulting on emerging issues and partnering with intelligence teams on benchmarking and research.
• Support media relations and business development due diligence, providing project management for enterprise reputation initiatives.

• Bachelor’s degree or military experience
• At least 3 years of communications experience

• Public relations or communications experience in financial services, technology, or consumer brands

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $98,900 – $112,900 for Principal Communications Assoc

McLean, VA: $108,900 – $124,300 for Principal Communications Assoc

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based…