Director, Integrated Brand Marketing and Channel Strategy

Director, Integrated Brand Marketing and Channel Strategy

The Director of Integrated Brand Marketing is a strategic leader responsible for designing, executing, and optimizing multi-channel brand campaigns that drive top-of-funnel growth and strengthen brand equity across our global payment network. Leading channel strategy across owned, earned, and paid media, you will ensure every touchpoint delivers a cohesive message, elevates brand preference, and yields measurable ROI.

For almost two decades, Discover® Network, Diners Club International®, and PULSE® have operated together to form a global payment network that empowers cardholders to pay how, when, and where they choose—connecting people and payments worldwide. With Capital One's acquisition of Discover and commitment to modernize and scale its global payment network, we have entered a new era of growth. Join our Global Payment Network (GPN) team to shape the future of payments and deliver reliable, secure solutions around the world.

The ideal leader brings deep subject-matter expertise across the payments landscape and network economics—someone who speaks the language fluently and can hold their own in a room full of network experts. You thrive in complex environments and have a proven track record of successfully driving consensus and influencing key cross-functional partners across a highly matrixed, multi-brand organization without direct authority.

Key Responsibilities:

• Campaign Strategy & Execution:
  Partner with Strategy, Content, and Creative teams to translate core network brand positioning into high-converting campaign themes and integrated channel assets
• Omnichannel Leadership:
  Lead channel strategies across web, social, paid media, and partner channels, establishing an integrated roadmap aligned with broader network marketing and enterprise goals
• Budget & Channel Optimization:
  Define optimal channel mixes and manage budget allocations across paid search, paid social, display, and web properties to maximize ROI
• Enablement & Alignment:
  Collaborate with Sales Enablement and Go-To-Market teams to equip internal stakeholders with brand narratives, launch playbooks, pitch decks, and client outreach assets
• Agency & Vendor Management:
  Oversee agency partners, media buyers, and vendors to ensure top-tier execution, contract value, and business performance.
• Team Leadership:
  Build, lead, and mentor a high-performing team of channel specialists and campaign managers
• Market Intelligence:
  Continuously benchmark best-in-class B2B/B2C marketing tactics and track the competitive payments landscape to continuously innovate our marketing engine

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 8 years of experience in brand marketing, product marketing, or channel management within financial services or payment networks

Preferred Qualifications:

• Bachelor's or Master's Degree in Marketing, Communications or Business
• 9+ years of experience leading integrated marketing campaigns within a global payment network or fintech environment
• Demonstrated success operating within regulated financial, legal, and compliance environments
• Experience managing multi-million dollar paid media budgets and leading creative/media agency relationships

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections ;
New York City's Fair Chance Act;
Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at Recruitin All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.