Senior Manager, Internal Communications

At MITRE, your passion fuels work that impacts our nation and improves lives. This is where your skills strengthen national security, cybersecurity, health, transportation, and citizen services. We’re a nonprofit engineering, applied research, and advanced technology organization working in the public interest. With objectivity and integrity at our core, we lead federally funded research and development centers for U.S. government agencies – collaborating with industry and academia to deliver integrated, high-impact solutions that advance our nation’s health, security, and prosperity.

Our people tackle the toughest technical challenges, supported by competitive benefits, meaningful career development, and a culture of innovation, collaboration, and technical excellence. Choose MITRE for a career with purpose — and help shape the future.

The Communications and External Affairs organization helps the MITRE Corporation communicate with clarity, consistency, and impact across the audiences that matter most to mission. The Internal Communications team connects employees and managers to enterprise strategy, business priorities, culture, and change through timely, relevant, audience-centered communications and experiences.

Position Summary

We are seeking a senior internal communications leader who can both lead and do. This player/coach will set enterprise employee communications strategy, advise senior leaders, build high-impact internal campaigns, strengthen manager communications, and create and deliver communications across channels. The role will help employees understand what is changing, why it matters, what is expected of them, and how their work contributes to organizational outcomes.

Our internal communications strategy must also connect MITRE staff to our broader mission and its impacts.

The successful candidate will combine excellent strategic thinking and planning, strong business judgment, exceptional writing and editorial skills, digital platform fluency, and a practical bias for action. They will build trusted relationships across Communications, Human Resources, leadership, operations, technology, and mission/business teams while maintaining a coherent employee narrative and a disciplined communications operating rhythm.

• Lead the enterprise employee communications strategy and internal editorial agenda, aligning communications priorities with business strategy, workforce needs, culture, and major organizational initiatives.
• Design and execute integrated internal campaigns from insight and concept through message development, creative production, channel activation, manager enablement, measurement, and continuous improvement.
• Create and edit high-quality communications including manager toolkits, FAQs, internal stories, newsletters, presentations, digital signage, video scripts, and change communications.
• Work with the internal communications team to govern employee communication channels, including intranet, email, collaboration tools, town halls, digital signage using software such as Workshop
• Build a strong manager communications capability, including cascade plans, briefing materials, discussion guides, feedback loops, and tools that equip managers to communicate consistently and answer employee questions.
• Use employee listening, channel analytics, campaign metrics, and stakeholder feedback to segment audiences, improve message relevance, demonstrate outcomes, and recommend adjustments.
• Coordinated communications for organizational change, culture, crisis or sensitive workforce matters in close partnership with Human Resources, Legal, Security, Operations, and other stakeholders.

• Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 10 years and a Master’s degree; or a PhD with 7 years’ experience; or equivalent combination of related education and work experience.
• Bachelor's degree in communications, journalism, public relations, marketing, organizational communication, business, or a related field
• Demonstrated success leading internal or employee communications in a large, complex, matrixed, highly…