Meta Lab Retail Expert
Listed on 2026-02-18
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales, Retail Support
At a Glance
We’re growing! Join our Meta Store Retail team at Tysons Corner Center as we bring Smart Wearables and Meta Quest mixed reality experiences to life.
As a Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands‑on demonstrations of cutting‑edge wearable and mixed‑reality technologies. You’ll represent our client’s brand with excellence—educating customers, guiding them through transformative tech experiences, and converting demos into delighted new users.
Our ideal candidate is tech‑savvy, detail‑oriented, an exceptional communicator, and passionate about delivering world‑class customer service.
Take a look at our video showcasing Why You Belong ly today and embark on a new career journey!
Minimum PayUSD $27.00/Yr. Maximum PayUSD $27.00/Yr.
What We Offer- Weekly pay schedule and early wage access – get paid when you need it
- Health and wellness benefits plans
- Paid time off and holidays
- Paid training
- 401(k) with employer matching
- Referral bonus
- Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
- Opportunity to work with a growing company that actively rewards and promotes its employees
- Become the go‑to product expert! Build a deep understanding of our client’s wearable and mixed‑reality products—including accessories—and confidently articulate their features, benefits, and real‑world impact to every customer.
- Deliver unforgettable demos. Create immersive, hands‑on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them.
- Support seamless purchases. Guide customers through transactions using our client’s Point of Sale (POS) system to ensure a smooth, efficient buying experience.
- Drive results. Consistently meet or exceed sales goals and key performance indicators. When targets fall short, partner with the Retail Manager to build action plans that get results.
- Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers.
- Bring positive team energy. Arrive on time with a proactive, can‑do attitude, ready to support team goals, collaborate, and contribute to a high‑performance environment.
- Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience.
- High School Diploma or equivalent
- 2+ years of customer‑facing experience in retail
- Familiar with AR/VR technology
- Extremely strong interpersonal communication - written, verbal, and on camera
- Must be results and detail‑oriented
- Possess a passion for technology and innovation
- Ability to ask effective questions and be an active listener
- High level of initiative and self‑motivation with a continued drive to learn
- Able to work well in a team environment
- Must have reliable transportation to get to and from work on time
- Flexible availability including weekends and holidays
- Regularly talk, sit, stand, walk, and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
- Frequently lift and carry up to 25 pounds
- Occasionally lift and carry up to 50 pounds
- Continuous hand/eye coordination and fine manipulation
The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Privacy Policy for CA Residents
BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status or any other characteristic prohibited by state or local law.
BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at‑will employer.
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