Cosmetics Operating Assistant Tysons Corner

Benefits

• Day‑1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time‑Off & Flexible Scheduling
• Instant access to earned wages with Pay Activ
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale’s & Macy’s Stores

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership.

Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

COA partners with their Department Manager to support top line sales and deliver a superior customer experience. The COA achieves a clean, neat, and easy to shop environment through best practices, partnership with the entire cosmetics team, in‑store support resources and central/vendor contacts. Merchandise must be processed, presented, and maintained to the Bloomingdale’s standard. The COA drives superb execution of administrative functions and merchandise processing in his/her area as well as daily interaction with cosmetics team on selling initiatives and event execution.

The COA delivers sales through supporting corporate, regional, and store initiatives.

• Provide an exceptional customer experience by ensuring the customer is always the priority and role model customer centric behavior.
• Demonstrate exceptional selling skills and attention to operational best practices.
• Acknowledge customers in a friendly and helpful manner upon their entry into the area.
• Assist Beauty Advisors in conversion sales through courtesy/professionalism.
• Partner with Sales Staff to complete sales and add on items to increase IPT.
• Assist in the coordination of operational tasks such as putting out new merchandise, sales & event set‑up & damages.
• Ensure timely processing of new receipts, damages, testers, and return to vendors through delegation to self and staff.
• Support business‑driving events to achieve department goals.
• Supervise proper presentation, organization, storing, and replenishment of stock.
• Coach selling of merchandise through effective customer service/selling techniques.
• Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, & special events in partnership with DM.
• Ensure associates are developing a repeat‑business customer base to regularly communicate upcoming events, new merchandise receipts and product replenishment to drive sales.
• Organize and execute physical inventory process in partnership with DM.
• Maintain high customer readiness standards, deliver a clean, neat and easy‑to‑shop store.
• Adhere to AP/inventory control/compliance procedures to ensure shortage prevention.
• Support the DM in driving Bloomingdale’s Sales, Service and Loyalty priorities.
• Monitor Selling Floor Standards of merchandising, event set up, visual changes, and supplies.
• Demonstrate awareness of key sales drivers.
• Maintain stockroom standards and manage all inventory control and AP standards.
• Participate in department meetings/conference calls/store meetings/customer issues.

• Assist DM with staffing of counters and TIA Administration.
• Assist DM with planning/coordinating Bloomingdale’s and vendor training for team members.
• Be proficient in all systems/device usage to drive sales, clientelling and operational tasks.
• Assist in training, coaching, motivating, and developing new and incumbent associates on company policies and procedures, product knowledge, and department productivity goals.
• Review/analyze business performance of daily, weekly, monthly, seasonal, and annual sales.
• Review…