Operations Associate

Job Type: Regular Brand Strategy

The Operations Associate supports the Store Management team to achieve the store's goals by organizing shipping and receiving, inventory control, back‑of‑house maintenance, and related housekeeping activities. The Associate is a key member of the store team and must be a professional, detail‑oriented person with a sense of urgency and motivation.

• Maintain accurate daily operations of the stock room and process store merchandise to the selling floor or stock room.
• Coordinate communication and documentation related to stock coordination.
• Align stockroom priorities with sales floor priorities.
• Build and implement a game plan to react appropriately to business opportunities and trends.
• Partner with management on the implementation of monthly visual directives, ensuring merchandise is received, processed, and available for the sales floor and staff.
• Ensure markdowns are taken and merchandise is properly packaged, ticketed, and logged following all processes and procedures.
• Safely store merchandise and make it easily located for replenishment.
• Practice security measures that deter theft and handle transfers, new merchandise, and discrepancies.
• Contribute to positive employee relations through effective communication and teamwork.
• Maintain the stockroom and selling floor areas in a neat, orderly, and safe manner following company policies.

• High school diploma (preferred).
• At least 1 year of warehouse/shipping and receiving experience (preferred).
• Ability to lift and mobilize medium to large items up to 100 lbs. using appropriate equipment and safety techniques.
• Proficiency in operating and reading scanning equipment for extended periods.
• Excellent attention to detail, follow‑up, and organizational skills.
• Strong planning and time‑management skills with the ability to handle multiple tasks simultaneously.
• Effective communication skills with clients, colleagues, and management.
• A palpable sense of urgency for implementing courses of action.
• Ability to remain on your feet and maneuver around the store during shift hours.

This position is classified as a part‑time or full‑time hourly, non‑exempt role expected to work an average of 40 hours per week. It is eligible for overtime and standard company benefits. The role is based in‑store at a Lilly Pulitzer retail location and may require flexible hours, including nights, weekends, and holidays. The position is reviewed annually.

Lilly Pulitzer is an equal‑opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑duty use of marijuana, or any other characteristic protected by law.

Lilly Pulitzer participates in E‑Verify.