Sales Associate - Mclean

Summary

Responsible for achieving individual sales objectives while developing and servicing a clientele for luxury products. Provide outstanding customer service, maintain product knowledge across collections, and support after sales service and light repair tasks in store.

• Achieve preset sales objectives and individual targets
• Develop and maintain a network of clientele and promote boutique relationships
• Capture and update client information to support sales and follow up
• Provide exceptional customer service and build customer trust
• Demonstrate strong product knowledge across writing instruments watches leather goods and accessories
• Develop working knowledge of simple pen repair and after sales service techniques
• Maintain the aesthetic quality and merchandising standards of the store
• Perform physical tasks including standing on the sales floor most of the day reaching bending and occasional ladder use

• Previous retail sales experience; luxury product or jewelry sales preferred
• Strong customer service skills with ability to establish effective customer relationships
• Excellent interpersonal communication and computer skills
• Strong attention to detail and ability to multitask
• Bilingual English and Mandarin preferred
• Ability to stand for prolonged periods and perform physical tasks such as lifting and unpacking