Retail Sales Associate, Part-Time

THE ROLE

Johnnie-O is looking for a Part‑Time Retail Sales Associate to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on‑brand environment where customers feel connected to both the product and the Johnnie‑O lifestyle.

• Welcome every customer with a friendly, authentic approach that reflects the Johnnie‑O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long‑term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional products.
• Participate in outreach, appointment‑based selling, and event support to grow the customer base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re‑merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back‑of‑house/replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.
• Ability to open and close the store when necessary, when the store manager and assistant store manager are absent.

• 1–3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions‑oriented approach to delivering excellent customer service.
• Ability to adapt in a fast‑paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.

• Paid hourly, no more than 25 hours/week.

Casual dress policy, potential career growth, and a family‑oriented working environment.

We appreciate your interest in our company and look forward to hearing from you!