Client Services Associate

RH is about taste and focuses on scaling taste on a global level, curating luxury home furnishings and building an ecosystem that positions RH as a thought leader.

Client Services Associates are integral to providing luxury service and assessing client needs. This role is ideal for an innovator with a sense of personal style, a polished appearance, refined taste, and a discerning eye for luxury.

• Live RH's Vision, Values and Beliefs every day
• Greet and welcome clients and assist with any questions or concerns
• Assist in connecting clients with the right associates based on their purchase needs
• Communicate with clients in the gallery, over the phone, and through email
• Provide an elevated level of client service support to gallery partners to resolve client concerns
• Be well‑versed on RH products and offerings
• Create a luxury service experience in every interaction
• Exhibit a broad understanding of the organization

• Customer service experience within a design firm, high‑end furniture showroom, or luxury retail setting preferred
• Ability to recognize and respond to multiple priorities
• Strong organizational and time‑management skills
• Strong verbal and written communication skills
• Commitment to quality and detail at all levels
• People and relationship‑driven
• Proficiency with Mac OS, iOS devices, Microsoft Office, and Google Applications

• Ability to lift and mobilize small to medium items up to 30 lbs. while using appropriate equipment and techniques
• Ability to maneuver effectively around the gallery floor, stock room, and office
• Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing