Alliance Sales Executive, Associate Director - ServiceNow - Federal and State & Local

Location:

Washington, Baltimore, Mc Lean

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EY’s Sales & Strategic Pursuits (S&SP) function unites sales leadership, sector insight, technology expertise, and solution depth to drive market‑leading growth. As EY’s growth catalyst, S&SP shapes and executes integrated go‑to‑market strategies across priority accounts, industry sectors, and strategic alliances—delivering differentiated value through a deeply client‑centric culture.

As a Service Now Alliance Sales Executive (SN SE), you will operate at the front edge of growth for one of EY’s most strategic alliances. This is a true sales hunter role—focused on originating net‑new qualified opportunities, building pipeline, and closing revenue through deep partnership with Service Now and direct engagement with Federal and State & Local Government (SLED) clients.

You will be a market‑facing, quota‑carrying executive seller with deep expertise across the Service Now platform and GPS solution portfolio, including Customer Experience (CX), Mission Operations, Case Management, Cyber / Security Operations, and AI‑enabled workflows. You will proactively create demand—identifying whitespace opportunities, shaping transformative conversations, and positioning Service Now‑powered EY solutions that address the most complex public sector mission and operational challenges.

You will also be expected to embed AI‑driven selling into every aspect of your role—how you prospect, identify patterns, qualify opportunities, orchestrate pursuits, influence buyers, and accelerate time‑to‑close—serving as a model for modern, AI‑enabled enterprise selling at EY.

• Relentlessly originate net‑new pipeline within Federal and SLED accounts by identifying mission gaps, operational pain points, and modernization opportunities
• Drive sales across three core channels:
  • Direct client origination
  • Service Now GPS field‑led co‑sell motions
  • EY account team‑led pursuits
• Lead early‑stage opportunity identification and qualification, independently shaping pursuits from signal detection through deal maturation

• Act as a trusted partner to Service Now GPS field teams, building credibility and mindshare across account executives, solution consultants, specialists, and sales leadership
• Evangelize and position EY’s Service Now‑powered GPS offerings, including:
  • Constituent and citizen CX transformation
  • Mission operations and workflow automation
  • Case and program management at scale
  • Cybersecurity and Security Operations (Sec Ops) workflows
  • AI‑enabled and agentic service delivery
• Shape joint go‑to‑market motions and influence Service Now investment toward EY‑led GPS pursuits

• Demonstrate deep understanding of Federal and SLED environments, including funding and appropriations, procurement vehicles, compliance and policy drivers, security constraints, and mission accountability
• Translate Service Now platform capabilities into outcomes that resonate with public sector executives, such as:
  • Improved constituent and citizen experience (CX)
  • Faster, more resilient mission operations
  • Scalable case and benefits management
  • Integrated cyber and security operations
  • Responsible, governed AI adoption at mission scale
• Build trusted executive relationships to position EY as a long‑term transformation and orchestration partner

• Infuse AI across the full sales lifecycle, including:
  • Account and opportunity analytics
  • Intelligent prospecting and prioritization
  • Pattern recognition across pipeline and buying signals
  • AI‑supported storytelling, proposal shaping, and pursuit orchestration
  • Leveraging agentic and digital sales assistants to accelerate pursuits
• Champion AI‑enabled EY and Service Now GPS solutions, demonstrating technical credibility, governance…