Senior Federal Civilian Accounts Lead - Salesforce Services

Salesforce Professional Services is seeking a Senior Account Partner to join our AMER Public Sector team, focused on US Federal Civilian agencies. Based in the DC Metro area, you'll serve as a trusted advisor and strategic services seller — driving new engagements, expanding existing relationships, and helping Federal Civilian clients modernize mission‑critical operations with the Salesforce platform.

• Own and grow a portfolio of US Federal Civilian agency accounts, driving professional services pipeline and bookings to quota
• Build trusted relationships with agency executives, program managers, and contracting officials to align Salesforce PS capabilities to mission priorities
• Lead solution scoping conversations, develop Statements of Work (SOWs), and craft compelling services proposals with Delivery Architects
• Partner cross‑functionally with the broader Salesforce account team (AEs, SEs, CSMs) to develop and execute coordinated account strategies
• Navigate Federal procurement vehicles and acquisition processes (GSA Schedules, IDIQs, BPAs, GWACs)
• Maintain accurate pipeline forecasting and opportunity hygiene in Salesforce CRM
• Serve as the voice of the customer internally to drive delivery quality, client satisfaction, and long‑term account health

• 8+ years of experience in technology sales, consulting sales, or professional services — with a strong focus on US Federal Civilian agencies
• Demonstrated success selling and closing complex, SOW‑based services engagements in a Federal environment
• Deep knowledge of Federal procurement processes, acquisition vehicles, and compliance requirements
• Familiarity with the Salesforce platform and ecosystem; prior PS or consulting experience a strong plus
• Executive presence with the ability to build credibility and trust with senior government stakeholders and program leadership
• US citizenship required; active security clearance preferred or ability to obtain
• Ability to travel to client sites across the DC Metro area and occasionally across the United States as needed

• Compensation includes a base salary ranging from $155,545 to $208,000 annually, with higher ranges in California and New York and select metro cities. Incentive compensation, equity, and benefits are also available.
• Health benefits:
  
  medical, dental, vision, mental health support
• Paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
• Time off programs and flexible work arrangements

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