Senior Account Partner; FedCiv

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Job Category:
Customer Success

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Salesforce Professional Services is seeking a Senior Account Partner to join our AMER Public Sector team, focused on US Federal Civilian agencies. Based in the DC Metro area, you'll serve as a trusted advisor and strategic services seller - driving new engagements, expanding existing relationships, and helping Federal Civilian clients modernize mission-critical operations with the Salesforce platform.

This is a quota-carrying, client-facing role that blends consultative selling with deep account ownership. You'll work closely with License AEs, Delivery Architects, and Customer Success Managers to shape and close high-value professional services opportunities.

• Own and grow a portfolio of US Federal Civilian agency accounts, driving professional services pipeline and bookings to quota
• Build trusted relationships with agency executives, program managers, and contracting officials to align Salesforce PS capabilities to mission priorities
• Lead solution scoping conversations, develop Statements of Work (SOWs), and craft compelling services proposals with Delivery Architects
• Partner cross-functionally with the broader Salesforce account team (AEs, SEs, CSMs) to develop and execute coordinated account strategies
• Navigate Federal procurement vehicles and acquisition processes (e.g., GSA Schedules, IDIQs, BPAs, GWACs)
• Maintain accurate pipeline forecasting and opportunity hygiene in Salesforce CRM
• Serve as the voice of the customer internally to drive delivery quality, client satisfaction, and long-term account health

• 8+ years of experience in technology sales, consulting sales, or professional services - with a strong focus on US Federal Civilian agencies
• Demonstrated success selling and closing complex, SOW-based services engagements in a Federal environment
• Deep knowledge of Federal procurement processes, acquisition vehicles, and compliance requirements
• Familiarity with the Salesforce platform and ecosystem (Sales Cloud, Service Cloud, Industry Clouds, etc.); prior PS or consulting experience a strong plus
• Executive presence with the ability to build credibility and trust with senior government stakeholders and program leadership
• US citizenship required; active security clearance preferred or ability to obtain
• Ability to travel to client sites across the DC Metro area and occasionally across the United States as needed

• Experience using AI tools like Gemini and Claude in the end to end sales cycle (e.g. account strategy research and prep, buyer intelligence, market competition analysis, pipeline identification, processing RFx)

Our Public Sector PS practice is one of the fastest-growing areas at Salesforce - helping government agencies transform the way they serve citizens and deliver on their missions. You'll have access to the full Salesforce portfolio, a world-class delivery bench, and the opportunity to make a meaningful impact where it counts.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to…