Treasury Management Sales Officer; TMSO

Treasury Management Sales Officer (TMSO)

The Treasury Management Sales Officer (TMSO) plays a critical role in driving growth and profitability of the bank by focusing on closing new business opportunities and deepening relationships with existing clients. They focus on building and maintaining strong client relationships with businesses in the $2mm-$20mm space within their assigned market.

TMSOs should be able to articulate cash cycle details, display an understanding of Treasury Management principles, and ensure prospects and customers are aware of fraud solutions.

Primary responsibilities include ensuring successful enrollment and adoption of services by clients, and building successful partnerships with key business partners (i.e. Business Bankers, Business Development Bankers, and Virtual Bankers).

• Build and maintain strong relationships with Business Bankers in their assigned teams
• Schedule and/or attend calls on both prospects and existing customers to generate new Treasury Management and deposit business
• Achieve or exceed specific production goals
• Manage and successfully close new business with referrals from bankers
• Propose appropriate financial services through a consultative sales approach
• Proactively identify deepening opportunities with existing customers
• Prepare and complete sales presentations, including any negotiated pricing
• Set expectations with customers about the onboarding experience, including any requirements and testing
• Prepare and execute implementation documentation in order to establish new services
• Coordinate with Onboarding Team to ensure a smooth enrollment process; manage issues if they arise
• Perform timely follow-up concerning newly implemented treasury management services to ensure the client is satisfied and or carefully understands the mechanics of the service
• Collaborate with Treasury Management Client Services team to deliver exceptional service and ensure a seamless banking experience for all clients
• Assist Business Bankers with understanding treasury management product risk and ensuring Capital One Bank's policies are applied throughout the sales cycle
• Maintain and update the bank's SRM system regarding sales calls, pipelines, closed sales, etc. to enable the generation of monthly activity reports to track sales and revenue growth by market segment

• Articulate cash cycle details, and display an advanced understanding of Treasury Management principles
• Display an advanced knowledge of fraud defensive strategies and industry trends
• Skilled at analyzing client cash flow patterns and operational needs, and offer tailored solutions
• Exceptional communication skills—both written and verbal
• Strong client‑facing skills to build trust and long‑term relationships
• Develop creative solutions for complex treasury challenges
• Works effectively with external and internal partners (e.g. sales support, onboarding, & servicing)

• At least 3 years of Treasury Management Sales experience

• Bachelor’s Degree or military experience
• 5+ years of Treasury Management Sales experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections 4901‑4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.