Director, Sales Accounts; Group Sales

Job Identification: 207210

Job Category: Enterprise Sales

Job Schedule: Full time

Equal Opportunity

Employer:

EOE, including disability/vets

Location:

virtual/remote

As a Director, Sales Worldwide Accounts (Group Sales), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections.

In this role, you will identify, develop, and lead a roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries. You will also be responsible for account planning, cross‑team collaboration, building and strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton.

• Guide the account planning strategy for your accounts to facilitate growth.
• Aggregate client account‑based growth data and evaluate areas of opportunity.
• Qualify accounts and maintain compliance with account governance protocol.
• Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives.
• Be a subject matter expert in all brands and close the sale with clients.
• Anticipate client needs and develop an approach that is tailored to each client.
• Generate leads and mine opportunities within existing accounts to drive incremental revenue.

• Collaborate with a cross‑functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions.
• Network with business decision‑makers and executives to influence positive buying behaviors.

• Model account‑based trends on a cadence (i.e. weekly, quarterly, etc.), compare data with previous years' results and forecast future account‑based growth rates.
• Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets.
• Understand industry trends that impact customer buying behaviors and offer innovative solutions.

You have these minimum qualifications:

• Ten (10) years of hotel/travel sales and/or account management experience.
• Experience analyzing data and making data‑centric recommendations.
• Experience maintaining national or global accounts.
• Knowledge of the hospitality and travel industry.
• Travel up to 40%.

It would be useful if you have:

• Bachelor's Degree.
• In-depth knowledge and use of Delphi or similar property sales management system.
• Experience using Salesforce (CRM).

Benefits:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world‑class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount.
• Paid parental leave – We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Eligible Team Members can access free counseling and support through our Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what's next.

* Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), and the Company's long‑term incentive plan, consistent with other team members at the same level and/or position within the Company.