Sales Operations Specialist

Location:

McLean, VA

Security Clearance: US Citizen/Clearable

• Manage the sales pipeline and generate accurate sales forecasts.
• Develop, implement, and monitor sales Key Performance Indicators (KPIs) and processes to maximize efficiency and performance.
• Select, deploy, and administer sales automation tools.
• Ensure alignment of sales activities with cross-functional departments, including Operations, Finance, Pre‑sales, Services, and Legal.
• Oversee, manage, and execute governmental administrative and compliance processes.
• Conduct in-depth analysis of sales data, identifying trends to inform and improve overall sales performance.
• Collaborate with the sales team to design and execute effective sales campaigns.
• Utilize research and reporting skills to analyze consumer trends and sales data for robust sales forecasting.
• Demonstrate strong financial and business acumen to evaluate sales profitability and pinpoint new opportunities.
• Support the onboarding of new sales representatives by providing training on CRM systems, sales processes, and essential sales tools.
• Maintain a commitment to continuous professional development and actively support the growth of other team members.

5+ years of experience in sales operations, preferably in a global high‑tech industry

• Bachelor’s degree in business administration, industrial engineering, marketing, or a related field
• Experience with sales automation tools (e.g., Net Suite, Salesforce, Hub Spot, CRM systems)
• Experience with data analysis tools (e.g., Excel, Tableau, SQL)
• Strong analytical and problem‑solving skills
• Excellent communication and interpersonal skills
• Strong ability to work independently, and as part of a team.
• Detail‑oriented and data‑driven approach