Sales Operation Specialist - McLean, VA

Mission Hires is looking for a data-driven Sales Operations Specialist on behalf of a company. This in-office role will optimize sales processes, manage pipeline reporting and forecasting, administer sales tools, and partner with cross-functional teams to improve sales performance and operational alignment.

• Manage the sales pipeline and produce accurate sales forecasts.
• Develop, implement, and monitor sales KPIs, processes, and reporting to improve efficiency and performance.
• Select, deploy, administer, and support sales automation and CRM tools.
• Analyze sales data, consumer trends, and profitability to identify performance improvements and new business opportunities.
• Partner with Operations, Finance, Pre-Sales, Services, Legal, and Sales to align sales activities and processes.
• Support the design and execution of sales campaigns with the sales team.
• Oversee and execute applicable government administrative and compliance processes.
• Train and onboard new sales representatives on CRM systems, sales processes, and essential sales tools.
• Maintain clear documentation, reporting, and process standards while supporting continuous improvement across the team.

• 5+ years of sales operations experience, preferably within a global high-tech environment.
• Bachelor's degree in business administration, industrial engineering, marketing, or a related field.
• Experience with sales automation and CRM platforms such as Net Suite, Salesforce, Hub Spot, or similar systems.
• Experience using data analysis and reporting tools, including Excel, Tableau, SQL, or comparable tools.
• Strong analytical, forecasting, financial, and business acumen.
• Strong problem-solving skills and a detail-oriented, data-driven approach.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.
• Ability to work independently as well as collaboratively within a team.
• U.S. citizenship is required.
• Ability to work in an office-based environment when not traveling.

• Opportunity to directly improve sales efficiency, forecasting accuracy, and overall business performance.
• Cross-functional exposure across Sales, Operations, Finance, Pre-Sales, Services, and Legal.
• Opportunity to own and improve sales systems, processes, automation, and performance reporting.
• Professional development and opportunities to support the growth of other team members.