Maintenance Technician

KETTLER currently has an opening for a Regional Operations Specialist – Maintenance Technician, based in the DC Metro area. This position assists in maintaining operational success throughout the KETTLER portfolio and requires local and multi-state travel. If you have an excellent work ethic, a passion for helping people, and want an opportunity to learn and grow in a positive, family‑like culture, KETTLER is the place for you!

$25.00 – $30.00/hour.

• Paid Time Off.
• Health, Dental, Vision insurance;
  Life Insurance;
  Prescription coverage.
• Tax‑Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

• Handle multiple residential service requests daily.
• Respond to resident requests for maintenance and service within HVAC, electrical, plumbing and appliance repair by troubleshooting, repairing, and restoring service within quality and time standards; escalates problems to supervisor or outside contractor as necessary.
• Participate in all maintenance projects.
• Prepare vacant units for market‑ready status through turnover repairs and improvements.
• Perform preventive maintenance and repair on all property systems.
• Perform general repair of property grounds, apartments, and building exteriors.
• Demonstrate customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

• EPA/CFC Type I & II certifications preferred – must obtain within 90 days of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and ability to commute to scheduled property within the DMV region as assigned.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Flexibility to undertake regional travel outside the market when required.
• Personal/reliable transportation to respond to on‑call emergencies as they occur.
• Cell phone for on‑call maintenance.
• Computer proficiency.
• Good English communication skills, both verbal and written.
• Ability to walk grounds and apartments, ascend stairs, lift 60 lbs, climb ladders over 10 ft, and perform other general physical activities.