Consultant; Technical

Job Summary

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will engage with customers post‑sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility is to work throughout the entire project life‑cycle to define, design, develop and implement custom software and AI solutions using the Appian platform for our commercial clients.

This includes working in an agile environment, launching new relational data models in production, developing APIs to integrate with multiple systems, brainstorming AI use cases and implementing Appian's AI tools by applying retrieval‑augmented generation (RAG), agentic workflows, prompt engineering and the latest generative models. You will also collaborate with client technical teams and business users, and drive adoption by empowering clients to become self‑sufficient with building process applications on their own.

Location:

McLean, VA. This role is based at our HQ. Employees are expected to work in the office 4‑5 days per week.

• The ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills, passion for technology, continuous learning, and an affinity for asking “why” and solving the right problems.
• History of success on cross‑functional teams; experience building products using agile methodologies (pair programming, stand‑ups, planning sessions, and sprints).
• Knowledge of software testing practices (test‑driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred).

• 1+ years of experience with hands‑on software development or technical consulting.
• Experience with object‑oriented programming, relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc).
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
• Willingness to travel; 20% to support customer engagement.

Appian is an equal‑opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Reason Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.