ServiceNow Senior Developer

Job Family: SAAS/PAAS/Cloud Application Development

Travel Required:

Up to 25%

Clearance Required:

Ability to Obtain Public Trust

Design, develop, configure, and maintain Service Now solutions that support enterprise IT service management and platform capabilities. Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the Service Now platform. Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements. Support Service Now platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.

Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards. Participate in code reviews, testing, deployment activities, and ongoing support of Service Now releases and enhancements.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Minimum of SIX (6) years of professional experience
• Strong experience developing on the Service Now platform in a senior developer or similar technical role.
• Hands-on knowledge of Service Now modules, scripting, automation, workflows, integrations, and platform configuration.
• Proficiency with JavaScript and other relevant Service Now development tools and technologies.
• Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
• Strong problem-solving, communication, and collaboration skills.
• Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.

• Service Now certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.
• Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns.
• Knowledge of Service Portal, Flow Designer, Integration Hub, or other advanced Service Now capabilities.
• Experience with Agile delivery practices, Dev Ops, CI/CD, or automated testing approaches.
• Prior experience supporting enterprise-scale Service Now implementations in a large organization.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical
• Rx
• Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account
• Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and  protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.