Office Specialist

Office Specialist 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Ready to make an impact every day? Step into the Office Specialist 2 role and bring your strengths to a Child Welfare team in our McMinnville office. We're seeking experience professionals who are dedicated to supporting and uplifting those who need it most.

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

As an Office Specialist 2, you will:

• Provide front desk reception and administrative support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.
• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.
• Assist with driving state vehicles for car maintenance and collaboration with vehicle reservations and tracking.

Minimum Qualifications

• A valid driver's license and acceptable driving record are required for this position.
• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An associate degree in any field; OR An equivalent combination of education and experience.

Essential Attributes

• Demonstrated experience conducting work that requires attention to detail.
• Demonstrated problem-solving skills including the ability to think critically.
• Demonstrated experience being self-motivated, managing time efficiently, staying organized, taking initiative and offering support to others.
• Demonstrated experience successfully prioritizing work to meet competing deadlines.

Attention all candidates! An attached cover letter is required in order to be considered for this position. While an attached resume is not required, it is highly encouraged. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• Work Locations:
  McMinnville in office.
• Hours:
  
  Monday-Friday 8am to 5pm; occasional overtime may be needed, including evenings and weekends.
• Travel:
  Occasional travel for meetings, trainings, and other case related activities.
• Physical Requirements:
  
  Occasional physical activity, including lifting up to 50 pounds.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• You may interact with individuals who have experienced trauma and may have difficulty…