Spa Receptionist​/Spa Assistant

** Please read the entire description***

Spa Bliss is a local Luxury Day Spa, Med Spa, and Wellness Oasis, family owned and women owned. We are looking for a charismatic, experienced and outgoing Guest Coordinator and Spa Assistant to join our team of professionals in a high functioning work environment.

This position is considered part-time 4 days a week.

Pay averages $18-20+ per hour with tips

Hours
:
Tuesday/Wednesday 10-7PM (spa assisting), Friday/Saturday 11-5PM (receptionist)

• You must have somewhat of a flexible schedule with a willingness to work other shifts if needed. Openness to working Sundays as needed or more regularly in the future is a plus. We are growing our hours!

- Customer service, receptionist or management experience is required.

• Must be available to work Saturdays.

• Must be willing to work different shifts; opening, closing, mid day and weekends

• Must be well-versed in cleaning and organizing

• Must have the ability to be physical (clean fast, climb step-stool, scrub floors.. etc)

• Experience in the beauty industry is a plus but is not required.

There are two jobs with different shifts, with different responsibilities:

The Receptionist is the most important position at the spa, and it is the root of our functionality and client success, handling and taking care of all clients for over 10 service providers of all types. The front desk is responsible for all client reservations, keeping our schedules busy is your highest priority while giving genuine care to our guests. You will work as a team with the other coordinators and assistants.

The Spa Assistant plays a huge role in the overall function on a day to day basis. Their role is to clean throughout the day, do laundry, invite guests into our Spa Oasis (9 wellness amenities; saunas and soaking baths), manage member experiences, group and event experiences, and help support the work environment. This position is extremely important for the functionality of Spa Bliss.

• Checking guests in and out of their service, packages, memberships and products. Booking appointments for singular guests, groups, large reservations, couples, for all occasions like bachelorettes or anniversaries... etc

• Answering phone calls and giving a knowledgeable and charismatic phone experience to guests, answering all questions with educated certainty.

• Taking payments and transactions over the phone, selling retail and being the first impression of the Spa 100% of the time.

This job requires multitasking, higher energy, advanced due-diligence, an eager willingness to learn and retain information in regards to services, with enthusiasm.

• Cleaning throughout the day

• End of day deep cleaning and sanitation protocols

• Welcoming Oasis guests (members and groups)

• Preparing, organizing and being the point of contact for groups and events

• Setting up and cleaning up after Oasis guests

• Stocking Oasis and checking soaks and saunas functionality and maintenance

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

• Employee discount

Work Location:

In person