Loan Operations Specialist – Commercial Loan Documentation and Servicing - Banking

Community Bank - Loan Operations Specialist

Type:
Full-Time, On-Site

First Federal is seeking a Loan Operations Specialist to support our loan processing and servicing team. This role plays a critical part in managing commercial, consumer, and mortgage loan documentation, processing, and customer support. The ideal candidate will have Finastra Laser Pro experience, strong attention to detail, solid organizational skills, and excellent customer service abilities. Located on-site in McMinnville, Oregon, this is not a remote position.

• Community‑Focused – Serving our customers and communities for over 100 years.
• Growth‑Oriented – Opportunities for professional development and career advancement.
• Collaborative Environment – Work with a supportive and knowledgeable team.

• Assist customers in‑person and by phone with loan account questions and inquiries.
• Process payments, loan advances, and billing statements with accuracy and efficiency.
• Prepare documents using Laser Pro.
• Prepare and review commercial loan documentation utilizing Laser Pro for various loan types while ensuring compliance.
• Monitor escrow accounts, insurance, and tax payments.
• Support loan funding and boarding processes with minimal oversight.
• Review and process consumer credit reports and private mortgage insurance (PMI).
• Assist with loan compliance, regulatory reporting, and document imaging.
• Work closely with internal teams and vendors to maintain efficient loan operations.

• Experience:
  
  Minimum of 3 years in commercial and residential loan operations, banking, or financial services.
• Education:
  
  Associate's degree in Business Administration preferred (or equivalent experience).
• Skills:
  
  Strong attention to detail, excellent time management, and proficiency in Microsoft Word, Excel, and Outlook. Laser Pro experience preferred.
• Knowledge:
  Understanding of loan compliance regulations, loan documentation, commercial loan documentation, and servicing policies.
• Customer Service:
  Ability to effectively communicate with clients and internal teams.
• Preferred:
  Notary certification is a plus.

• Competitive salary and comprehensive benefits package.
• Paid volunteer time off to support community engagement.
• Professional development and career growth opportunities.
• A team‑oriented and inclusive work environment.

• Pre‑employment drug screen (excluding Marijuana)
• Criminal background screen
• Consumer credit report

First Federal is an Equal Opportunity Employer – Vets/Disabled, committed to a diverse workforce. First Federal participates in the Federal E‑Verify Program and is an affirmative action employer. If you need assistance with completion of an application for employment, please contact the Human Resources Department at 503‑435‑3241 or email h

Position will remain open until filled.