Patient Care Coordinator

My Hearing Centers was established in 2010 in Sandy, Utah, with a mission to transform hearing education and care. Since its inception, the company has expanded to over 100 locations, becoming one of the fastest-growing practices in the Western United States. The organization's commitment to excellence has resonated with patients and communities, which fuels its continued growth. At My Hearing Centers, the focus remains on delivering unmatched service and support to individuals with hearing needs.

This is a full-time, on-site role located in McMinnville, OR for a Patient Care Coordinator. The Patient Care Coordinator will manage and schedule appointments, handle patient inquiries, and provide a high level of customer service. Responsibilities include maintaining patient records, assisting with billing and insurance processes, and supporting audiologists with administrative tasks. The role requires a professional demeanor and a commitment to creating a welcoming and supportive environment for patients.

• Customer service and communication skills, including relationship building and maintaining a patient-centered approach
• Organizational and administrative skills, such as scheduling, data entry, and managing patient records
• Basic proficiency in billing and insurance processes, or the capacity to quickly learn these systems
• Computer literacy, including knowledge of Microsoft Office Suite and the ability to learn new software
• A friendly, professional attitude and the ability to work collaboratively with team members
• Previous experience in a healthcare setting or as a patient care coordinator is a plus
• High school diploma or equivalent; additional certifications or training in healthcare administration are beneficial