Library Associate

MOTLOW STATE COMMUNITY COLLEGE

Is Accepting Applications For The Following Position

Campus
:
Mc Minnville

Position number
: B99559

Salary
: $30,586 to $33,586

Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties. We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts.

Motlow positions are contingent upon funding availability and budget approval.

General Function

The Library Associate 2 is a major provider of the library’s customer, circulation, and reference services and gives computer assistance and one‑on‑one instruction to library patrons as needed. The Library Associate II may also facilitate the operation of Testing Centers across Motlow Campuses.

Minimum Qualifications

High school diploma or equivalent and one year of customer service experience.

Preferred Qualifications

Associate’s Degree earned from a regionally accredited institution and at least two years customer service experience

Major

Duties and Responsibilities:

(Duties and responsibilities listed are examples of work performed and may be modified as needs of the College may dictate.)

• LIBRARY USER SERVICES:
  Assists and teaches students, faculty, and community users how to access and acquire physical and digital information through the library’s catalog. Supports all aspects of circulation services. Assists patrons in the use of library materials, computer databases, and library equipment. LIBRARY SUPPORT SERVICES:
  Records of daily library statistics and gate counts. Collaborate in collecting and reporting library statistics data on a daily or monthly basis. Produces Motlow IDs as required for students, faculty, staff, and community users. Troubleshoots library equipment by coordinating maintenance and service requests, monitoring inventory of supplies, and ordering essential items as needed. Provide professional and courteous responses when handling the library phone, welcoming students, faculty, staff, and community users, and promptly addressing voicemail or email messages.
  
  Foster effective collaboration with all library areas, including distance education services, to enhance overall library offerings. Use Google and Microsoft Suites in addition to the Library's ILS software, databases, and catalog to facilitate access to information resources. Manage the movement of library materials, including lifting and carrying boxes weighing up to forty pounds and transporting book carts and equipment between buildings and rooms as required.
  
  Undertake travel to other campus locations as assigned or needed to facilitate library services. Contribute to the campus community by serving on designated committees as assigned and/or appointed. Assists students, faculty, and community users how to use virtual reality and other extended reality (XR) equipment and software
• Scheduling and Proctoring Exams:
  Schedule and proctor exams for students and faculty as needed. Ensure a secure and controlled testing environment, adhering to all testing center guidelines and policies.
• Maintaining Testing Equipment:
  Coordinate the maintenance and upkeep of all testing equipment, including computers, software, and any specialized equipment required for testing. Report any technical issues promptly and ensure timely resolution.
• Acquire certification to administer tests as needed.
• Assisting with Accommodations:
  Work with students who require testing accommodations, ensuring that all necessary arrangements are made to accommodate their…