Receptionist, Administrative​/Clerical

Job Details

Job Location:

McPherson, KS 67460

Are you a warm, detail-oriented professional who loves helping people? Prairie View, Inc. is seeking a dedicated Front Desk and Admissions Coordinator to join our team in Newton. As the first point of contact for our patients and visitors, you will play a vital role in creating a welcoming, efficient, and compassionate environment.

If you are looking for a meaningful clerical role where your daily work directly supports mental and behavioral health healing in our community, we want to hear from you.

Location:

McPherson, KS

Starting Salary: $16.44 / hour

Position Type:
Full-Time, Entry-Level Clerical

• Patient Welcoming & Front Desk Operations
• First Impressions:
  Greet and direct patients and visitors with a friendly, courteous, and professional demeanor.
• Inbound Communication:
  Promptly answer, transfer, and manage phone calls with strict respect for patient confidentiality. Review overnight messages every morning and route them to the correct staff.
• Scheduling & Logistics:
  Coordinate appointments, meetings, and room schedules. Maintain the visitor sign-in sheets, vehicle appointment logs, and confirmation call lists.
• Mail Distribution:
  Bring in daily mail from the mailbox and distribute it to appropriate departments.
• Admissions & Clinical Support
• Care Coordination:
  Work hand-in-hand with our admissions office and clinical teams to keep communication lines open and seamless.
• Paperwork & Workflow:
  Print, prepare, and organize daily admission paperwork trays (including appointment preparation reports and face sheets) for our financial counselors.
• Specialized Routing:
  Seamlessly route time-sensitive tasks, such as transferring prescription refill requests directly to the nurse’s dedicated voicemail script line (Ext. 5055) and notifying admissions staff immediately of initial EAP no-shows.
• Digital Systems:
  Check the patient portal for messages and completed paperwork, enter Release of Information (ROI) authorizations, and log patient outcomes (Treatment Alliance Scale) into our Electronic Medical Record (EMR) system.
• Financial Verification & Data Integrity
• Check-In Compliance:
  Verify and update patient demographic and PCP information at every check-in.
• Eligibility Tracking:
  Perform Medicare Secondary Payer (MSP) financial eligibility verifications within the Avatar system every 75 days.
• Payment Processing:
  Accurately receipt patient payments at the front desk.

• A Natural Helper:
  Someone who treats every customer, patient, and coworker with utmost respect, dignity, and a positive attitude.
• Organized & Detail-Oriented:
  Ability to balance routine administrative tasks (like managing schedules or keeping digital system records clean) even when the lobby gets busy.
• Tech-Savvy:
  Comfortable navigating digital systems (or quick to learn tools like Avatar, Inphonite, and Electronic Medical Records).
• Growth-Minded:
  Ready to partner with your supervisor on a professional development plan, utilizing our Relias Learning platform and attending workshops to build your skills.
• Quality Focused:
  Willing to participate in our ongoing Quality Assurance & Performance Improvement (QAPI) initiatives to keep our clinic operating at top standards.

Our performance is deeply rooted in our mission:
To foster healing and growth in individuals and communities by providing behavioral and mental health services with compassion, competence, and stewardship in the spirit of Christ.

We honor a heritage as a Christian, caring community. We guide our daily work and decisions based on values of advocacy, excellence, integrity, grace, and mutual respect for all beliefs. If you want to bring your energy to a team that values your growth and treats your role as an essential piece of a larger mission, you will fit right in.