Geek Trainer
Listed on 2026-02-08
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Entertainment & Gaming
Customer Service Rep, Server/Wait Staff
Overview
Job Title: Geek Trainer
Status: Regular, full-time
Department: Geek
Reports to: Geek Supervisor
Job Purpose
This team member is experienced in the Geek area and can drive productivity in picking and putaway. The person should be organized, able to multitask among multiple orders, work efficiently, and demonstrate leadership skills.
We are seeking a dynamic, hard-working professional with a strong focus on customer service and a desire to work for a fast-paced, entrepreneurial organization. In addition to exceptional leadership and analytical skills, you must have a “roll-up your sleeves” attitude.
ShiftShift: 1st
- Off-Peak: 8:00 a.m.
- 4:00 p.m. - Peak: 7:00 a.m.
- 7:00 p.m.
The 12-hour peak shifts follow a rotating schedule that includes four shifts one week and three shifts the following week, allowing for two long weekends off per month.
Responsibilities- Train new employees in the geek area, including showing them both picking and putaway at the stations
- Monitor workstations and ensure all computers/printers are functioning and team members are working efficiently
- Demonstrate urgency to ensure orders are shipped in a timely manner
- Be a resource for questions and guidance among all Geek Associates
- Coach errors with team members as necessary
- Perform all aspects of the Geek Associate job description when necessary
- Support and assist other PSG trainers when necessary
- Keep the work area safe and clean daily
- Cover workstations during breaks or when team members are out
- Must enjoy and be able to use hands and wrists and stand for extended periods
- Initiative, adaptability and patience are required
- Must be assertive and communicate clearly
- Must be able to bend, stoop and kneel
- Must have high attention to detail with a strong focus on quality and accuracy
- Must be able to distinguish between colors
- Must be able to lift, push, pull and carry up to 30 lbs
- Proven punctuality with minimal absenteeism
- Proven ability to work efficiently with minimal supervision
- Prior PSG experience is preferred, and prior lead experience is preferred
- Must be proficient in English; bilingual a plus
Education:
High School Diploma or equivalent preferred
Computer
Skills:
Some basic computer skills required
Our staff is made up of former players, parents of players and passionate sports fans. As Sports Endeavors has grown as a company, our core values have remained the same. We are still a family owned company devoted to providing unrivaled selection and service to all team sport enthusiasts. Sports Endeavors values its team members, its community and its customers. Together we work, play, cheer and succeed.
Sports Endeavors shares our success, giving back at both the local and global levels. Sports Endeavors and its team members support Relay for Life, Race for the Cure, United Way and other non-profit organizations and events. Our Passback Program collects used but still usable gear from customers and then distributes it to teams who are not able to afford even the most basic sports equipment.
To date, we have collected and redistributed over 1,000,000 pieces of equipment to organizations around the world.
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