Fulfillment Supervisor

Join the Leader in Trading Card Manufacturing

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we’re at the heart of innovation in this fast‑growing industry.

Since our founding in 2014, our dedicated team has built a world‑class operation known for exceptional quality, customer focus, and market agility. Specializing in trading and collectible cards, we offer a unique range of services that set us apart.

Our commitment to excellence has fueled rapid growth — we’ve nearly tripled in size since 2019 — and we’re just getting started.

Come be part of a forward‑thinking, high‑performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

The Fulfillment Supervisor is responsible for providing hands‑on leadership and daily operational oversight within our Fulfillment department. This role ensures the efficient planning and execution of work activities, accurate shipping and receiving, and the ongoing development of team members. In partnership with department leadership, this position supports quality, cost control, safety, and on‑time delivery standards to meet and exceed customer expectations.

Location: Mebane, NC

Schedule: Full‑Time | Onsite, 12‑hour shifts (2‑2‑3‑2 rotation) | Both day shift and night shifts are available - (4) roles total

Pay & Benefits: Competitive salary + bonus eligibility + full benefits package

• Lead and support day‑to‑day fulfillment operations to ensure accurate and timely shipping and receiving
• Execute departmental initiatives and performance metrics to drive efficiency and operational excellence
• Monitor productivity, quality, cost, and delivery standards to meet business objectives
• Coach, mentor, and develop team members to build a high‑performing team
• Resolve operational issues using effective problem‑solving and decision‑making skills
• Manage work schedules, attendance, timekeeping, and administrative processes
• Maintain daily communication regarding fulfillment schedules and operational status
• Enforce safety procedures, OSHA compliance, housekeeping standards, and security protocols
• Partner with Quality Management Systems (QMS) to maintain and improve SOPs and work instructions

Education & Experience:

• High School diploma or equivalent required; bachelor’s degree in a related field preferred
• Minimum of 5 years of experience in fulfillment, warehousing, distribution, or supply chain operations
• Prior supervisory experience in a warehouse or related environment
• ISO, OSHA, 5S, or continuous improvement training preferred

Skills & Abilities:

• Strong knowledge of fulfillment equipment, warehouse processes, and warehouse management systems
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and management information systems
• Strong leadership, interpersonal, and conflict resolution skills
• Detail‑oriented, customer‑focused, and results‑driven
• Ability to manage multiple priorities in a fast‑paced warehouse environment
• Effective verbal and written communication skills
• Ability to perform basic mathematical calculations

• Primarily warehouse/plant floor environment with temperature variations and moderate noise levels
• Frequent standing: ability to sit or stand for extended periods
• Occasional bending, stooping, reaching, pushing, and pulling
• Ability to lift up to 60 pounds occasionally and 25 pounds frequently
• Use of required personal protective equipment (PPE) including safety shoes, high‑visibility vest, and other protective gear as needed

Dedicated to Quality and Safety: Champion safe work practices while maintaining high fulfillment standards.

Building Relationships: Foster teamwork and collaboration across departments.

Integrity and Accountability: Lead by example and uphold operational excellence.

Continuous Improvement Mindset: Seek opportunities to enhance processes and drive efficiency.

Millennium Print Group, a subsidiary…