Senior Motive Power Technician

If you thrive on being in the field, enjoy solving complex technical challenges, and take pride in supporting customers wherever the work takes you, this role is for you.

The Senior Motive Power Technician is a highly experienced, field‑focused technical expert responsible for advanced service, diagnostics, installation, and maintenance of industrial motive power battery systems and chargers. This role supports customers across multiple sites and regions based on business needs, with approximately 75% travel. When not in the field, the technician will support shop activity, training, and technical leadership initiatives.

This position serves as a technical leader and mentor, representing the company at customer sites and ensuring work is executed safely, professionally, and to the highest technical standards.

Key Responsibilities Field Service & Technical Expertise Travel extensively to customer sites to perform advanced troubleshooting and repair of industrial motive power batteries (lead‑acid and lithium) and chargers (single‑ and three‑phase).Lead complex diagnostics of electrical and mechanical faults using schematics, digital meters, load banks, and manufacturer software/tools.

Plan and execute battery and charger installations, replacements, and commissioning at customer sites, including layout planning, cabling, labeling, and startup.

Perform comprehensive proactive and preventive maintenance, including:

Inspections and cleaning

Watering and electrolyte management

Specific gravity and voltage testing

Equalize charging

Capacity and load testing

Assess overall battery and charger health and provide clear, actionable recommendations (repair, replacement, or upgrades) to customers.

Customer Interface & Leadership Serve as a primary technical point of contact at customer locations.

Communicate findings, solutions, and maintenance best practices in a professional and customer‑focused manner.

Mentor and train junior and intermediate technicians on:

Safe work practices

Troubleshooting techniques

Field service standards

Act as a role model for safety, quality, and professionalism in the field.

Safety, Compliance & Coordination Ensure strict compliance with electrical safety requirements, including lockout/tagout procedures, PPE use, and battery‑room safety standards.

Coordinate closely with dispatch, parts, engineering, and sales teams to:

Schedule travel and service calls

Order required parts

Support contracted service and larger field projects

Participate in on‑call rotations, emergency response, and after‑hours service as required.

Documentation & Continuous Improvement Maintain accurate documentation of:

Work performed

Test results

Parts usage

Time and travel entries

Provide feedback to management and engineering on:

Recurring field issues

Product or charger performance trends

Opportunities to improve service efficiency and reliability

Basic Requirements High school diploma or GED.
3+ years of hands‑on experience servicing industrial DC power systems, including forklift or motive power batteries and chargers.

Strong working knowledge of:

DC electrical systems

Single‑ and three‑phase industrial chargers

Battery testing, diagnostics, and maintenance methods

Proficiency with testing equipment such as digital multimeters, hydrometers, and load banks.

Demonstrated ability to work safely around energized electrical equipment and high‑energy battery systems.

Valid driver’s license with an acceptable driving record.

Willingness and ability to travel approximately 75% of the time to support customer sites based on business needs.

Preferred Prior experience in a senior, lead, or field service role within motive power, material handling, telecom/UPS DC systems, or related industries.

Experience working with both lead‑acid and lithium battery technologies.

OEM or industry training/certifications related to motive power systems, chargers, and battery safety.

Working knowledge of OSHA general industry electrical safety, lockout/tagout requirements, and battery‑room safety guidelines.

Basic computer skills for documentation, email, and use of service or ERP systems.

Physical &

Work Environment Requirements Regularly lift and handle equipment and components weighing 50–75 lbs with proper tools and assistance.

Work in diverse environments, including:

Warehouses Manufacturing facilities

Customer battery rooms and equipment areas

Ability to stand, walk, bend, kneel, and work in confined or industrial spaces.

Willingness to work overtime, irregular hours, and participate in on‑call coverage to meet customer needs.

Comfortable with frequent travel, overnight stays, and changing work locations.

Core Competencies Advanced troubleshooting and diagnostic capability.

Strong safety mindset and attention to detail.

Customer‑focused communication skills.

Leadership and mentoring ability.

Self‑motivated, organized, and capable of working independently in a field‑based environment.
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