Information Technology Specialist; Sysanalysis Security Clearance

Position: INFORMATION TECHNOLOGY SPECIALIST (SYSANALYSIS) with Security Clearance
Duties Help As a INFORMATION TECHNOLOGY SPECIALIST (SYSANALYSIS) at the GS-2210-12 some of your typical work assignments may include:
* Performs complex troubleshooting and root cause analysis across O365 services, integrated applications, and other applications, resolving technical issues and coordinating corrective actions with developers, cloud engineers, and cybersecurity personnel.
* Collaborates extensively with stakeholders, including program managers, mission/business process owners, cybersecurity teams, and technical specialists, to ensure that system solutions incorporate required security controls, follow Zero Trust principles, and comply with federal mandates such as Risk Management Framework (RMF).
* Conducts meetings and provides briefings on assigned aspects of IT system design with MILDEP/DSCA/DFAS/SA customers to review design proposals, compatibility with requirements, priorities, and interface capabilities and provides production support assistance to resolve emergent critical issues for resolution of Helpdesk/Customer Service tickets.
* Serves as the technical Subject Mater Expert (SME) for the agency's implementation of the Service Now Platform, providing technical expertise in the configuration, administration, and sustainment of the platform environment.
* Performs complex troubleshooting and root-cause analysis across the Service Now environment, working closely with the manufacturer, module product owners/SMEs, and the platform application developers to coordinate and resolving issues related to workflows, integrations, access controls, and system performance.
* Incumbent assists in planning and implementing platform upgrades, maintaining/auditing license utilization and future needs, system integrations, and enhancements by estimating level of effort, identifying dependencies, and supporting project timelines. Requirements Help Conditions of employment
* Must be a U.S. citizen
* Males born after 12-31-59 must be registered for Selective Service
* Resume and supporting documents (See

How To Apply

)
* Suitable for Federal employment, determined by a background investigation
* May be required to successfully complete a probationary period

* Work Schedule:

Full Time
* Overtime:
Occasionally
* Tour of Duty:
Flexible
* Recruitment

Incentives:

May be Authorized
* Fair Labor Standards Act (FLSA):
Exempt
* Financial Disclosure:
Not Required
* Telework Eligibility:
This position is telework eligible
* Must obtain/maintain Non-critical Sensitive/Secret security clearance
* Incumbent must attain DoW Security Cooperation Workforce (SCW) Certification and complete related continuous learning requirements
* Incumbent must obtain and sustain DoW 8149.03 Cyber Workforce Framework training and certification standards
* This is a drug testing designated position
* May be required to work other than normal duty hours, which may include evening, weekends, and/or holidays and/or overtime
* Work may occasionally require travel away from the normal duty station on military or commercial aircraft Qualifications You may qualify at the GS-12, if you fulfill the following qualifications:
One year of specialized experience equivalent to the GS-11 grade level in the Federal service:
* Utilizing O365, O365 architecture (intranet/extranet), SharePoint Online, Power Platform, or front-end web development technologies such as HTML, Power

BI, JavaScript/Type Script, ASP.NET showing the ability to design and build responsive O365 applications and solutions
* Performing operations or sustainment of the Service Now Platform understanding the interface, navigation and core application, or access control capabilities
* Performing Service Now administration and configuration including the ability to manage data, reporting, troubleshooting, basic maintenance, and monitoring of the platform Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information Veterans Employment Opportunity Act (VEOA):
To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Interagency Career Transition Assistance Programs:
This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed…