Patient Care Technician; PCT - Surgical Telemetry - Memorial Regional Medical Center

Overview

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Patient Care Technician (PCT) – Memorial Regional Medical Center

Surgical Telemetry Unit (Surg-Tele)

Shifts: 7AM-7PM (Days) or 7PM-7AM (Nights). This includes an every other weekend requirement.

The Surgical Telemetry Unit is a fast-paced, team-focused environment where compassionate care and advanced monitoring come together to support patients on their journey to recovery. This specialized unit cares for post-surgical patients and individuals with complex medical needs who require continuous cardiac and vital sign monitoring.

As a Patient Care Technician (PCT) on the Surgical Telemetry Unit, you play a vital role in delivering high-quality, hands-on care. You’ll work closely with registered nurses, physicians, and interdisciplinary team members to monitor heart rhythms, track vital signs, assist with mobility, provide personal care, and ensure patient comfort and safety.

This unit is ideal for candidates who thrive in a dynamic setting, enjoy learning new clinical skills, and value teamwork. You’ll gain experience with telemetry monitoring equipment, post-operative care protocols, and a wide range of medical conditions—building a strong foundation for career growth in healthcare.

If you’re compassionate, reliable, and ready to make a meaningful difference every day, the Surgical Telemetry Unit offers a supportive environment where your contributions truly matter.

A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.

• Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
• Acts as liaison between patient and nurse to report changes and/or concerns.
• Provides high-level customer service to all patients, patient's family, visitors, and employees.
• Provides accurate, precise, timely documentation when applicable for patient care.
• Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
• Performs delegated tasks once competency has been validated.
• Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
• Fosters independence by encouraging patients to complete tasks as independently as possible.
• Individualizes care based on patient's interests and hobbies.

• None

• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
• Must have completed one of the following: nursing aide training program OR successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting

• Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)

• Possesses problem-solving skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

EPIC Electronic Health Record (EHR) training (preferred)

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off,…