Protective Services Officer - Unarmed - Memorial Regional Medical Center

Overview

Bon Secours is a network dedicated to providing excellent care through exceptional people. At every level, everyone on our teams embraces the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Protective Services Officer Unarmed – Memorial Regional Medical Center
Evenings, 3-11:30 pm to include every other weekend

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities, including participation in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including parking lots and decks.
• Enforces policies (e.g., parking regulations, visitation policies, drug enforcement, tobacco-free/smoking policy).
• Monitors hospital activity on closed circuit television and responds to escalating situations requiring protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed, including daily activity logs and incident reports.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions. Employees may be required to perform other job-related duties as assigned by their supervisor, subject to reasonable accommodation.

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

• 1-2 years of security, law enforcement, or military experience (preferred)

Hard/Tech/Clinical Skills
:

• Basic skills using Microsoft Word
• Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
• Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Soft/Interpersonal Skills
:

• Effective Communication, Active Listening, Empathy, Conflict Resolution

• Non-Violent Crisis Intervention Training (required within 6 months of hire)

As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Bon Secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia;
Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at