Security Officer - Responder

Weekend 2nd Shift Position

Position: 2:00 PM – 11:00 PM. Previous Supervisory Experience Is Preferred.

The Responder maintains the security and safety of people and property at the facility, identifies and escalates issues in accordance with documented policies and procedures, conducts patrols to ensure protection of client assets, and provides strong customer service, access control, loss prevention, incident response, observation, and reporting for all safety and security incidents. Wage: $17.00 per hour.

• Respond to security incidents as dispatched within designated tier times.
• Conduct patrols of the interior and exterior of the facility.
• Prepare reports on incidents responded to during the shift using a Surface Book device.
• Serve as Incident Commander pending the arrival of a security supervisor or a member of a public service agency (police or fire).
• Serve as an escort for guests requiring individual escorts through the facility.
• Monitor cameras in the Security Operations Center (SOC).
• Identify security shortfalls and offer suggestions for improving the security program.
• Maintain logs and records in accordance with the Standard Operations Procedure (SOP).
• Evaluate and escalates potential safety issues within the facility.
• Know and follow safe work practices and company policies and procedures related to job safety.
• Notify the supervisor upon becoming aware of unsafe working conditions.
• Functions listed describe the business purpose of this job; duties may vary.
• All assigned duties or tasks are deemed part of essential functions unless unrelated.
• Employees are held accountable for successful job performance.
• Work in an honest, ethical, professional manner and request clarification if uncertain about policies.

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as a cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the country.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the company’s pre‑employment screening process, including a drug screen and background investigation.

A high school diploma or GED is required. Work experience in the security industry, public service (police, fire), or military is desired. Supervisory experience of 1+ years.

Must be able to work during daytime, evening, weekend, and holiday hours.

• Meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations.
• Meet and continue to meet requirements for specific skills, certifications, and authorizations specified for the assigned accounts.
• Knowledge of security operations and procedures.
• Knowledge of fire inspection procedures.
• Capable of learning a variety of security and safety devices and controls.
• Track and maintain schedule assignments.
• Maintain professional composure when dealing with unusual circumstances.
• Basic computer skills are required.
• Strong oral and written communication skills.
• Strong customer service and service delivery orientation.
• Interact effectively at all levels and across diverse cultures.
• Take initiative and achieve results.
• Carry out multiple assignments concurrently.
• Adapt to changes in the external environment and organization.
• Exercise independent judgment and decision‑making skills.

• Maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency.
• May be exposed to stressful situations involving unauthorized areas.
• May be required to work overtime without advance notice.
• Keyboard and basic computer usage; operate controls.
• Frequent sitting, standing, and walking, possibly up to 12 miles; may involve climbing stairs and uneven terrain.
• Walk, reach with hands, stoop, kneel, crouch, and crawl.
• Carry a 2.5‑pound device during the entire shift.
• May be exposed to inclement weather or required to work in environments requiring…